My Sugu account, which I used for a long time, has been blocked for about 6–7 months due to warnings about community guideline violations and suspicious activity, and I cannot access my account in any way. Even after reinstalling the app on my phone and trying again, I receive the same warning and still cannot log in. However, I do not believe I did anything that violates the rules.
During this process, I could not find Sugu’s customer service or support channels, so I was unable to reach anyone, and I also could not learn what caused the issue. Not being able to access my account or the app has left me harmed by this situation.
I am requesting that the reason my account was blocked be reviewed in detail, and that my account be reactivated if no rule violation is found.
I’m writing this because my Sugo account was unfairly shut down without any explanation. The message I received claimed there were suspicious activities or violations, but I haven’t done anything wrong. I haven’t broken any rules or policies, and I certainly haven’t engaged in behavior that would ju...
My account on the Sugo platform was recently blocked without any stated reason. When I try to log in, I see a warning that says, “Your Sugo account has been blocked. Get detailed information here: sugochat.com,” and I’m unable to access my account. Yesterday, the account was briefly reopened, but i...
I want to know why my Sugo account has been locked without any explanation. I was using the app normally, and then suddenly I found myself unable to access my profile. There were no warnings, no rule violations that I’m aware of, and absolutely no communication from support to explain what happened....
Out of nowhere, I was suddenly logged out of my Sugo account, and now I can’t log back in. I don’t understand why this happened since I wasn’t given any warning, explanation, or notice of a violation. My account appears to be suspended, but I have no idea what could have triggered such an action. I ...
My Sugo account was abruptly closed without any prior notice, displaying a message saying, “Your account has been banned on this device due to suspicious activity and violations.” I have no idea what this means or what violations I supposedly committed. This sudden closure is frustrating and confusi...
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