I Can’t Access My Sugo Account and Still Haven’t Received a Response After Multiple Complaints
I suddenly got logged out of my Sugo account without warning, and now I can’t log back in at all. I’ve filed three separate complaints and objections to resolve this issue, but no one has responded to me so far. This is extremely frustrating, especially since I urgently need to access my account.
I am requesting direct communication with the agency representative or whoever is responsible so this login issue can be fixed as soon as possible. It is unacceptable that my repeated attempts to get support have been completely ignored.
This situation has disrupted my ability to use the app and caused unnecessary stress. I expect a prompt and concrete response. Please restore my account access immediately and explain why I was logged out in the first place.
Dear B*****, We would like to express our regret regarding the situation you have experienced. Your request number 33225507 has been forwarded to the relevant department for a detailed review. After the necessary checks are completed, information regarding the outcome of the review will be communicated to you through the same channel. Thank you for your understanding throughout the process. Sincerely, Sugo
