My Sugo account has been unfairly restricted for approximately eight months under the claim of “multiple accounts.” Even though there is no balance on my account, I am unable to log in and cannot use my account normally.
During this time, I contacted customer service, but I was not helped in any way and my issue was never resolved. I do not believe I engaged in any activity that would justify my account being restricted.
The email address registered to my Sugo account is d*******@gmail.com**. I am requesting that this unjust restriction be reviewed and lifted as soon as possible, and that my account be fully restored.
For several months now, I have been unable to log in to my Sugo account. Every attempt results in either a “failed login” or “abnormal device” error, making it impossible to access my profile. I even tried signing in from a different device, but the problem persisted, which confirms that this is a p...
I’m writing this because my Sugo account was unfairly shut down without any explanation. The message I received claimed there were suspicious activities or violations, but I haven’t done anything wrong. I haven’t broken any rules or policies, and I certainly haven’t engaged in behavior that would ju...
My account on the Sugo app was restricted without any valid reason. Before the restriction, someone reported me, but there is no concrete justification, violation, or evidence-based explanation to support this action. After the restriction, Sugo did not provide me with any written or clear explanat...
My Sugo account has been restricted for the past 3–4 hours without any explanation, and because of this, I am unable to send messages. Since I couldn’t find in-app support, I tried reaching out through the AI assistant, but it also didn’t give me any clear information about the reason for the restri...
I suddenly got logged out of my Sugo account without warning, and now I can’t log back in at all. I’ve filed three separate complaints and objections to resolve this issue, but no one has responded to me so far. This is extremely frustrating, especially since I urgently need to access my account. I...
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