I got food poisoning after eating at Subway, how should I file a complaint?

If you got food poisoning after eating at Subway and you want to file a complaint;

Document everything immediately;

• Keep the receipt (if available)
• Note:
– Store location
– Date & time of visit
– What you ate
• Take photos of:
– The food (if leftovers remain)
– Packaging
• Keep medical reports and prescriptions
• Screenshot hospital/doctor visit details

Report to the Subway branch first;

• Contact the specific store
• Explain:
– You became ill after eating there
– You have medical documentation
• Ask them to:
– Investigate the incident
– Preserve food safety records for that date

Contact Subway customer service;

• Provide:
– Store location
– Date & time
– Food consumed
– Description of symptoms
– Medical documentation

• Request:
– A formal investigation
– Written response
– Compensation for medical costs

If Subway ignores you or refuses responsibility;

You might escalate your case by sharing it on Xolvie to apply public pressure.