I had a rude experience with Subway staff, where can I report it?

On January 28, 2026, around 5:00 PM, we placed an order at the Subway branch inside Mall of Istanbul for the “Italian Delight” and “Spicy Turkey Delight” sandwiches. While ordering, we specifically referred to the sandwich shown in the menu image, clearly stating the name of the item. However, the s...

On September 9, 2025, I purchased a Spicy Italian and a Steak Sandwich from the Subway Antalya Kemer branch. However, both items were missing significant ingredients. When I pointed out to the staff that the sandwiches were prepared incorrectly and missing items, they insisted that they were made c...

On July 1, 2025, my family and I attempted our very first Subway experience at your Ankara Yenimahalle Atlantis branch. Unfortunately, the demeanor of the staff member we encountered profoundly negatively impacted our initial impression of your brand. During the ordering process, the employee exhib...

We went to Subway. After our sandwiches were prepared and we were about to sit down, we noticed the table was dirty. When we asked the staff member to clean it, he rudely responded, "If you don’t like it, leave. I’m alone, I can’t clean it." As we were about to leave, we saw the manager and explaine...

At the Subway branch in Atlantis Mall, as clearly visible in the video evidence, green flies were actively flying around and landing on the food we were consuming. This situation is a blatant disregard for public health. When we brought this to the attention of the staff, their dismissive response w...

I visited the Subway branch next to Habitat Yaşam Merkezi in Şişli Mecidiyeköy to grab a meal. When I first tried to place an order, the staff told me they weren’t accepting orders because the bread wasn’t ready. Fair enough. But just five minutes later, another customer walked in, and their order w...

On November 21, 2024, at around 4:30-4:50 AM, my husband, who is Black and a foreigner with limited Turkish, attempted to order at the Subway branch in Istanbul Sabiha Gökçen Airport. He politely tried to order in English, saying, "This one, please," while pointing at the item. However, the staff me...

I placed an order from Subway, and the estimated delivery time was shown as 25-35 minutes. After waiting for over an hour with no delivery, I called the contact number, and they told me my order would arrive in 10 minutes. Another 30 minutes passed, and when I called again, the staff was rude, sayin...

I asked to see the container first and specifically requested it to be filled completely. Despite asking five times, the staff kept adding only small amounts and responded with an annoyed attitude. In the end, the container was only half full, and I paid ₺115 for what doesn’t even amount to two hand...

On September 12, 2024, around 2:00 PM at the Subway branch in Sabiha Gökçen Airport, my non-Turkish-speaking girlfriend wanted to buy coffee. The male employee at the register, assuming I didn’t speak Turkish, made an inappropriate comment, saying, "Is the lady’s coffee ready? The lady is quite swee...

I ordered from Subway via Yemek Sepeti and ended up both disappointed and subjected to rude behavior. The order arrived two hours late and incomplete, and the food was cold. When I called the branch to express my dissatisfaction, a lady answered and rudely claimed they were busy and lacked delivery ...

Today, I made a purchase from Subway, and I must say, your courier's behavior left much to be desired. While giving me directions to my address, they abruptly stated, "If I can't locate it, I'll cancel," and their demeanor turned confrontational. This kind of communication is not acceptable. It woul...

My order was missing items. I contacted Yemeksepeti customer service via phone and chat to report this, but the phone representative rudely hung up on me, and the chat support kept stalling by saying the missing items would arrive soon. I paid ₺270 for a Subway sandwich, but the extra chicken balls,...

I recently purchased an Italian BMT sandwich menu from Subway, only to discover that the included cola had expired nearly a year ago. This incident occurred at the Hatay branch in Izmir, Turkey. I'm concerned that this may not be an isolated incident and that many of the sodas in their refrigerators...