Double Charged For An Order

I visited the Subway located at Eastland Mall in Covina on 09/12/2026 and was double charged for my order. The total amount that came out of my account was $42.94, which is higher than what a single order should have cost, and it is clear I was charged twice even though my bank does not allow me to take a screenshot of the transaction. When I realized the issue, I contacted the Subway at Eastland Mall Covina and explained that the order had been charged twice. However, the staff told me they could not help me, and no solution or refund was offered despite the clear overcharge. I request that the extra amount that was wrongly charged be refunded to me as soon as possible and that the payment records be checked so this error is corrected and does not happen again to other customers.