Subway didn't credit my loyalty points—how can I recover them?

You have 30 days from the date of your purchase to make a Missing Points Request if your Subway® MVP Rewards points were not credited.

You can access your Subway® account through the website or the app. Go to the Rewards part and click on "Missing Points."

Remember to bring your ticket with you because you'll be asked to enter information about the transaction, such as the store name, date, time, and total amount.

After you send it in, the points might not show up in your account for up to 15 days.

If the issue persists, share your experience and consider filing a complaint on Xolvie to seek a resolution.