On April 15, 2026, between approximately 12:00 p.m. and 12:30 p.m., I visited the Subway on Lakeview Street in Lake Cowichan and encountered a serious hygiene and professionalism issue. An employee named G*** L*** was working behind the counter without a proper uniform, which raised concerns about hygiene standards and overall compliance with company policies. What made the situation more troubling was that the manager who seemed completely unbothered by this breach of standards. There was no visible attempt to correct the situation or to ensure that proper hygiene and uniform policies were being followed. Given that hygiene and professional conduct are critical in a food-service environment, I find this situation unacceptable and concerning for customer safety and trust. I request that this incident be formally investigated, that a written apology be provided, and that appropriate disciplinary action such as a warning or, if deemed necessary after investigation, termination be considered for those responsible for ignoring or violating company policies. I expect this issue to be taken seriously and handled in accordance with Subway’s hygiene and conduct standards, and I would appreciate being informed of the outcome of your review.
On February 15, 2026, around 8:40 PM, I purchased a Chicken Teriyaki sandwich menu from the Subway branch located in Bakırköy Carousel Mall. While my sandwich was being prepared, I encountered a serious hygiene issue that made me uncomfortable and concerned about my health. The employee preparing m...
On 22 January 2026, at the Subway branch in Mahfesığmaz, Adana, I noticed glitter-like paint residues clearly visible on a slice of steak in my order. Realizing that there was a foreign, glittery substance on the meat made me seriously question the hygiene and food safety practices of this branch. I...
On February 14, 2026, around 2:27 PM, I placed an order through Trendyol GO from Subway for a Steak & Cheese sandwich. My order number is #10964518406. However, the order was delivered in a completely unacceptable condition. The sandwich arrived half-sized and not prepared according to the ingredien...
At the Subway branch in Atlantis Mall, as clearly visible in the video evidence, green flies were actively flying around and landing on the food we were consuming. This situation is a blatant disregard for public health. When we brought this to the attention of the staff, their dismissive response w...
Today at around 1:14 p.m., I placed an online order with the Subway located at Perris Blvd and Ramona Expressway and received confirmation that my order would be ready at 1:15 p.m. When I arrived at the store at the promised time, my order was not ready. I asked the employee on duty about my order, ...
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