Subway app keeps crashing when I order—how can I fix it?

If the Subway app keeps crashing during checkout, start by updating the app via the App Store or Google Play. Crashes often happen due to outdated versions.

Next, clear the app cache (on Android: Settings > Apps > Subway > Storage > Clear Cache) or offload and reinstall it on iOS.

Restart your device afterward to refresh system memory before relaunching the app.

If the issue persists, uninstall and reinstall the app entirely, making sure your operating system is also updated.

Ensure you have a stable internet connection and sufficient device storage, as these can interfere with app performance.

Disabling VPNs or ad-blockers may also help, as some can block payment processing or location services.

Still crashing? Report the issue to us to connect with others and find support.