I got banned on StarPets after a trade, how can I appeal and recover my pets?

If you got banned on StarPets after a trade and want to appeal and recover your pets;

Check the ban notification first;

• Try logging in to StarPets
• Note:
– Any message shown (ban/suspension text)
– Date and time of the ban
• Screenshot the message

Check your email (including Spam);

• Search for:
– “Account suspended”
– “Trade dispute”
– “Violation notice”
– “StarPets support”
• Screenshot any notices you received

Verify the trade details;

• Gather proof of the trade:
– Screenshots of trade confirmation
– Pet names/IDs involved
– Date and time of the trade
• Save all records

Contact StarPets Support;

• Use the official support form or in-app help
• Explain:
– You were banned after a trade
– You did not violate rules (if true)
– You want your account/pets restored
• Provide:
– Username/account ID
– Registered email
– Trade screenshots
– Ban notification screenshot

Ask them to review the trade and ban;

• Request:
– Clear explanation for the ban
– Reversal of the suspension if inappropriate
– Recovery of pets/items lost due to the ban

If unresolved, consider filing a complaint on Xolvie to pursue a resolution.