StarPets Top Up Not Received In My Balance

I made a top up of 86 USD to my Starpets account, however more than 12 hours have passed and the balance has still not been added to my account. I contacted Starpets customer support regarding the missing balance, but I have not received any response so far. I also have a transaction record showing that the payment was completed successfully. I request that my missing 86 USD balance be added to my Starpets account as soon as possible or, if this is not possible, that my payment be fully refunded.

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