Starpets $90 Top-Up Missing – Apple Pay Payment Not Credited

25

Today, 6 September 2026 at 15:58, I made a top-up of approximately 90 USD to my Starpets account via Apple Pay using the Paygamemoney payment platform. The transaction was completed on my side and appears in my Paygamemoney records, but the balance has not been credited to my Starpets account. My Starpets user ID is 6a8bb735f6d21830f130cf6c.

Despite the payment being successfully processed, my Starpets account still shows no added funds and I cannot use the services I intended to pay for. I contacted both Starpets and Paygamemoney customer support about this missing top-up, but I have not received any response so far.

I request that the missing amount of 90 USD be immediately credited to my Starpets account based on the completed Apple Pay / Paygamemoney transaction, or that you urgently resolve whatever technical issue is preventing the balance from appearing.

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

Similar Complaints

StarPets Payment Charged But Credits Not Received

140

I am writing regarding a payment issue I experienced on Starpets. On 4/5/2026, I purchased credits directly through the ...

StarPets Took My Apple Pay Payment But Funds Never Arrived

33

I made a purchase of in-game funds on the Starpets website using my mobile phone on Sunday, May 10, paying a total of $1...

StarPets Top Up Not Received In My Balance

50

I made a top up of 86 USD to my Starpets account, however more than 12 hours have passed and the balance has still not b...

Starpets Top-Up Not Credited After £27.27 Payment

695

I made a top-up on Starpets on 23/03/2026, and the amount of £27.27 was taken from my Santander UK bank account, but the...

Starpets Top-Up Pending: Bank Charged 90€ But Balance Not Credited

51

I have been having problems with topping up the balance on my Starpets account since 21.08.2026. On 21.08.2026 at 13:28 ...