If StarPets shows your withdrawal as pending for days and you haven’t received the funds;
Check withdrawal status first;
• Log in → Wallet / Withdrawal History
• Note:
– Amount
– Date requested
– Status (Pending / Processing)
– Transaction ID (if shown)
• Screenshot the record
Verify your payment account;
• Check your bank/e-wallet/crypto wallet
• Confirm no incoming funds
• Make sure your account details or wallet address were correct
• Screenshot your statement or wallet history
Check for verification issues;
• Confirm your account is fully verified (KYC if required)
• Check for:
– Email verification
– ID verification
– Payment method confirmation
• Complete any pending verification steps
For crypto withdrawals;
• If a TXID is shown, copy it
• Check it on a blockchain explorer
• Confirm whether it’s unconfirmed or not broadcasted
Contact StarPets Support;
• Explain the withdrawal has been pending for several days
• Provide:
– Username/email
– Amount
– Date requested
– Transaction ID (if available)
– Screenshots
• Ask them to confirm the processing status and expected payout time
If the problem remains unresolved after contacting support, consider filing a complaint on Xolvie to raise awareness and pursue a resolution.








