Spotify subscription issue

39 complaints

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Spotify Account Recovery and Password Reset Are Not Working

Gamze
Gamze
May 12 11:33 PM4

I have been regularly using my Spotify account for a long time and paying approximately $3 every month through my bank c...

I Paid For Spotify Premium But My Account Still Shows Free Plan

Amanabhi
Amanabhi
May 12 6:37 PM28

I made a payment for Spotify Premium today through FamPay, but despite the money being successfully deducted, I still ha...

1

I Face Spotify Premium Deactivation After Payment on Android Device

Efe
Efe
October 7, 2025 9:55 PM68

Yesterday, I purchased a Spotify Premium Individual plan for ₺15. Right after the payment, my Premium membership appeare...

Spotify Premium Keeps Making My Profile Picture Blurry on Android

Ayşegül
Ayşegül
October 6, 2025 1:06 AM232

I’ve been using my Spotify Premium Individual subscription through the Android app, and for the past two months, my prof...

I Face Spotify Premium Offline Mode Not Working on Vivo Y35

Eren
Eren
October 4, 2025 5:43 PM21

Even though I have an active Spotify Premium Individual subscription, the app refuses to open whenever I’m offline, and ...

Charged Automatically by Spotify After Free Trial, Want Full Refund

Sane
Sane
October 3, 2025 1:23 AM20

I had a 1-month free trial on Spotify, and I was planning to cancel before the renewal date. Unfortunately, I forgot to ...

I Face Unexpected Charge on Spotify Despite Free 2-Month Trial Offer

Zeynep
Zeynep
July 4, 2025 7:34 AM28

Yesterday, I subscribed to a Spotify membership expecting to benefit from the advertised 2-month free trial. However, de...

I Face Early Cancellation of Spotify Premium 2-Month Free Trial

Kübra
Kübra
July 3, 2025 1:02 PM20

On 29.06.2025, I subscribed to the Spotify Premium 2-month free trial, expecting to explore the service during this peri...

I Report Unauthorized Charges on My Closed Spotify Account

Melike
Melike
June 30, 2025 1:02 AM30

I closed my Spotify account in April 2025, yet I discovered unauthorized charges on my Ziraat Bank credit card for June....

I Report Unauthorized Charges on My Closed Spotify Account

I Face “Can’t Join This Plan” Error on Spotify Premium Family Subscription

Hakan
Hakan
June 28, 2025 7:45 PM62

I am experiencing a persistent issue with Spotify Premium Family subscription. Although I was previously able to join fa...

1

Spotify Payment Issue – Unable to Pay, Customer Service Hung Up On Me!

Erhan
Erhan
March 13, 2025 12:31 PM93

Hello, I am trying to purchase a Spotify Premium subscription, but I am unable to make a payment with any of my bank car...

1

Cannot Purchase Spotify Premium—Payment Page Errors Constantly

Taha
Taha
March 1, 2025 10:36 PM104

I have been trying to subscribe to Spotify Premium, but I keep getting error messages every time I attempt to complete t...

Spotify Charged Me Twice for Premium in 3 Days—Requesting Refund

Seda
Seda
March 1, 2025 12:37 PM75

I have a monthly Spotify Premium subscription, but this month, Spotify charged me twice within three days—both transacti...

Spotify Premium Code Didn’t Work—No Support Available

Ahmet
Ahmet
January 22, 2025 9:03 AM33

I purchased a 3-month Spotify Premium subscription through Ye Club’s payment system, but it never worked. I even tried b...

Spotify Premium Code Didn’t Work—No Support Available
Spotify Premium Code Didn’t Work—No Support Available

Spotify Plan Changed Without Consent—Account Security Concerns

Mete
Mete
December 8, 2024 5:28 PM53

Two days ago, around 9:00 AM, my Spotify payment plan was unexpectedly switched from "Student" to "Family" without my co...

Spotify Won’t Accept Payment for Membership Despite Multiple Attempts

Aybars
Aybars
December 6, 2024 10:06 PM53

I have been trying to purchase a Spotify membership for the past 5–6 months, but every attempt fails with the message, "...

Spotify Charged My Card Despite Free Premium Offer

Muhammed
Muhammed
December 5, 2024 11:20 PM30

On September 5, 2024, I signed up for Spotify's "3 Months Free Spotify Premium" campaign by entering my card details. Th...

Unable to Cancel Unused Spotify Premium Account Due to Forgotten Credentials

Sümeyye
Sümeyye
December 4, 2024 11:06 PM27

Around eight months ago, I opened a Spotify Premium account. Shortly after, my phone broke completely and became unusabl...

Spotify Charged Me Without Trial – Requesting Immediate Refund

Mücahit
Mücahit
October 17, 2024 10:35 AM20

I was charged for a monthly Spotify subscription without accepting the 2-month trial offer. How is this possible? I didn...

1

Unexpected Charge on Spotify Free Trial – Charged ₺80 Instead of Free 3 Months

Minik
Minik
October 16, 2024 5:40 AM22

I subscribed to Spotify under the impression that I would receive a 3-month free trial. However, I was charged ₺80 on my...

Unexpected Charge After Using Free Spotify Code from H&M App

Kübra
Kübra
October 15, 2024 1:46 PM24

I started using Spotify with a 1-month free code obtained through the H&M app, and I had not saved any payment details. ...

Spotify Charging Me from Stockholm Without Subscription

Çağrı
Çağrı
October 14, 2024 7:54 PM23

I initially tried to purchase a 3-month Spotify plan at a discounted price but encountered errors each time. I even trie...

Spotify Deleted My Downloaded Songs Despite Premium Subscription

Rümeysa
Rümeysa
October 12, 2024 3:08 PM16

I’ve been a Spotify Premium user for at least three years and had around 60 hours of downloaded songs on my account. Des...