Hello, I am trying to purchase a Spotify Premium subscription, but I am unable to make a payment with any of my bank cards. I have tried multiple cards from different banks, but the payment does not go through. Despite contacting customer service multiple times, I have not received any solution. Additionally, I encountered unprofessional and disrespectful behavior from customer service representatives. E*** Z*** hung up on me 3 times, and B*** A*** hung up once. They ended the call without even allowing me to explain my issue. It is unacceptable for a company like Spotify to treat customers this way. I also received an email stating that the payment team determined my card could not be used and that I should contact my bank. However, I have tried different cards from multiple banks, and none of them work. This clearly proves that the issue is entirely on Spotify's end, and I am facing unnecessary inconvenience because of it. I demand an urgent resolution to this issue, proper assistance to complete my payment, and necessary action to be taken against the customer service representatives involved. If my issue is not resolved, I will escalate this matter to the Consumer Arbitration Board.
I have been trying to purchase a Spotify membership for the past 5–6 months, but every attempt fails with the message, "Payment unsuccessful. Please try another card." I initially thought it was a temporary issue and waited, but this has persisted and is now extremely frustrating. I’ve tried using ...
I’ve been trying to make a payment on Spotify, but nothing works—no matter what I do. I contacted customer support expecting a solution, but the response I received was honestly insulting. They told me they couldn’t fix the issue and that the payment team would handle it. But when the payment team ...
I purchased a 3-month Spotify Premium subscription through Ye Club’s payment system, but it never worked. I even tried buying it twice, hoping the issue was a one-time glitch, but both times, the code failed. I followed all the instructions, clicked the link in the email, and still got nothing. To ...
I tried logging out and back into my Spotify account, but now I can't access it at all. I've attempted to reset the password multiple times, but it still doesn't work, and I can't complete any actions via my email either. Meanwhile, my Premium membership is still being charged to my card. I urgently...
For the past three weeks, I haven’t been able to make a single purchase on Epic Games. I’ve tried using four different credit and debit cards, all from different banks. I confirmed with every bank that there’s no problem with my balance, my cards are enabled for online purchases, and there are no re...
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