Unable to Cancel Unused Spotify Premium Account Due to Forgotten Credentials

Sümeyye
Sümeyye
Spotify
December 4, 2024 11:06 PM27

Around eight months ago, I opened a Spotify Premium account. Shortly after, my phone broke completely and became unusable. Unfortunately, I no longer remember the email address or login credentials associated with my Spotify account. I’ve tried all my known email addresses repeatedly, but none have worked to recover the account.

I attempted to contact Spotify customer service but couldn’t find a phone number. I also tried alternative communication methods but received no helpful information. I want to cancel my unused Spotify Premium account immediately, as I haven’t been able to access it. Why is it so difficult to close an account I no longer use? Please address this issue promptly.

Comments

Similar Complaints

Need to Cancel Spotify Premium Subscription – Can't Access Old Email

Cansın
Cansın
Spotify
August 26, 2024 2:27 PM12

I need to cancel my Spotify Premium subscription because I can no longer access my old email address. I want to create a...

I Lost Spotify Account Due to Unused Email

Mukaddes
Mukaddes
Spotify
August 23, 2024 2:05 PM10

I have a Spotify account connected to an email address that I no longer use, and unfortunately, I can't recall the usern...

Cannot Log Into My Spotify Account—Password Reset Email Not Received

Kaan
March 1, 2025 6:38 AM72

I have been unable to log into my Spotify account for the past two days. My password is not being accepted, and when I t...

1

Cannot Purchase Spotify Premium—Payment Page Errors Constantly

Taha
March 1, 2025 10:36 PM104

I have been trying to subscribe to Spotify Premium, but I keep getting error messages every time I attempt to complete t...