Two days ago, around 9:00 AM, my Spotify payment plan was unexpectedly switched from "Student" to "Family" without my consent. Additionally, a family member was added to the plan, again without my involvement. Despite attempting to revert to the Student plan, my account still shows the Family plan.
This unauthorized change raises serious concerns about the security of my personal information and account. I expect Spotify to resolve this issue promptly and ensure that such unauthorized changes cannot happen in the future. Protecting users' data and account security should be a priority. Please address this matter as soon as possible. Thank you.
I’ve been using the Spotify Family Plan for over two years, paying regularly with my Turkish bank card. Although I’ve been abroad recently, the account is in my name, and my family in Turkey continues to use the service. I gift them the plan by paying for it myself. Yesterday, everything was workin...
I am experiencing a persistent issue with Spotify Premium Family subscription. Although I was previously able to join family plans without any problems, now whenever I try to join a Premium Family plan, I encounter an error message saying, "You can’t join this plan." This issue first appeared recen...
I have been a long-time Spotify user, initially signing up while living in Turkey. My family and I subscribed to the family plan, with payments automatically deducted from my account. After my spouse and I moved abroad, some family members continued to reside in Turkey, so we kept using the plan as ...
I was charged for a monthly Spotify subscription without accepting the 2-month trial offer. How is this possible? I didn’t even choose the student plan, which I would have opted for. I do not accept this charge and request an immediate refund. Please resolve this as soon as possible, as this was no...
My cousin purchased a Spotify Family Plan and added me to it over a year ago. Recently, I received a notification to verify my address by a specific date, but I didn’t think it was urgent and decided to do it later. As a result, I was removed from the plan. Even after my cousin sent me a re-invitat...
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