Spotify Plan Changed Without Consent—Account Security Concerns

December 8, 2024 5:28 PM53

Two days ago, around 9:00 AM, my Spotify payment plan was unexpectedly switched from "Student" to "Family" without my consent. Additionally, a family member was added to the plan, again without my involvement. Despite attempting to revert to the Student plan, my account still shows the Family plan.

This unauthorized change raises serious concerns about the security of my personal information and account. I expect Spotify to resolve this issue promptly and ensure that such unauthorized changes cannot happen in the future. Protecting users' data and account security should be a priority. Please address this matter as soon as possible. Thank you.

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