I purchased a Spotify Premium subscription today through a campaign in the app that was advertised as “₺0.” However, after completing the transaction, ₺240 was withdrawn from my account. I did not receive any error messages during payment; the transaction went through smoothly, and my Premium subscription is currently active. Despite completing the purchase directly through Spotify’s official app, the ₺240 charge does not appear in my payment history. I’ve never encountered such an issue before. I haven’t yet contacted Spotify customer service, but I’m requesting that my Premium subscription be canceled and the ₺240 withdrawn from my account be refunded.
Yesterday, I subscribed to a Spotify membership expecting to benefit from the advertised 2-month free trial. However, despite the promotion clearly stating that the first two months are free, my account was charged immediately. When I received the payment confirmation message, I noticed confusing w...
Yesterday, I purchased a Spotify Premium Individual plan for ₺15. Right after the payment, my Premium membership appeared as active. However, when I opened the app again today, it showed that my subscription was no longer active, and I could no longer access any Premium features. I’m using an Andro...
I subscribed to Spotify under the impression that I would receive a 3-month free trial. However, I was charged ₺80 on my first bill, even though the monthly rate was supposed to be ₺60 and only start after the free period. I’ve searched for a support phone number but couldn’t find any way to reach S...
On September 5, 2024, I signed up for Spotify's "3 Months Free Spotify Premium" campaign by entering my card details. The website clearly stated, "Billing starts: December 5, 2024." However, Spotify charged ₺59.99 to my card immediately after I subscribed. I contacted Spotify Support and provided a...
I have a monthly Spotify Premium subscription, but this month, Spotify charged me twice within three days—both transactions were ₺59.99. This is completely unfair, and I need my money refunded immediately. I have payment receipts as proof, but I prefer not to share them publicly. Spotify, why am I ...
Comments