Hello. I purchased the iRobot Roomba i7+ expecting a hassle-free cleaning experience, but since the very first day, it’s been nothing but a headache. Every single time the robot finishes cleaning, it fails to empty its bin into the Clean Base. Instead, I get an error, and a red ring lights up on the...
I purchased the iRobot Roomba Combo j7+ at the end of November, but within just 15 days, it stopped charging and wouldn’t function at all. I followed all troubleshooting steps recommended by the official service center, but the problem persisted. To make matters worse, the customer service team was...
I purchased the iRobot Roomba i3 in November 2021, and for the past two weeks, it has not been working at full performance. The suction power has significantly weakened, and the sound output has noticeably decreased. Other than this issue, the device appears to be functioning normally. I contacted ...
I purchased an iRobot Roomba smart vacuum and was satisfied with its performance for the first year. However, recently, it has developed a charging issue, making it unusable. The vacuum does not sit properly on the charging dock, causing inconsistent charging. Sometimes, it connects to the dock but...
On September 22, 2024, I purchased an iRobot Roomba Combo i8 robot vacuum. I set it up, and everything appeared to be working fine. Then, I decided to check the "Product Health" section in the app to monitor the lifespan of the replaceable parts. However, when I accessed the Product Health tab, I en...
I’ve been using my iRobot Roomba 693 for six years, and when the side brush wore out, I decided to pay extra for the original replacement instead of opting for a cheaper alternative. I ordered a 3-pack of official iRobot brushes, expecting high quality, but they broke after a single use! The bristl...
I sent my iRobot i8 robot vacuum to the authorized service center Byfix under warranty after it malfunctioned. The device was received by the service center on April 2, 2024. After an inspection, I was informed over the phone that the issue was due to a burned-out Wi-Fi card, allegedly caused by flu...
I deeply regret purchasing this iRobot vacuum. This is by far the most frustrating and impractical robot vacuum I have ever used. I could have bought four cheaper vacuums for the price of this one, and I am convinced they would have performed better. From the beginning, it has been nothing but a he...
I purchased an iRobot Roomba i7, and since day one, it has been nothing but problems. The vacuum never returns to its dock, meaning if I leave home expecting it to clean, I always come back to find it stuck somewhere, unfinished. I sent it to service, and instead of actually fixing the issue, they b...
