Yesterday, I subscribed to a Spotify membership expecting to benefit from the advertised 2-month free trial. However, despite the promotion clearly stating that the first two months are free, my account was charged immediately.
When I received the payment confirmation message, I noticed confusing wording suggesting that the first two months would be ₺59.90 and the following months would continue at ₺59.90. I assumed this was a messaging error and proceeded with the subscription, trusting the initial free trial promise.
Unfortunately, I was wrong. I have since tried to reach Spotify’s support through all available channels, but I have not been able to get a clear answer or any assistance regarding the incorrect charge.
This unexpected deduction has caused financial inconvenience and disappointment, as I subscribed under the belief that I would not be charged for the first two months.
I explicitly request a full refund of the amount charged and clarification on the misleading promotional wording. I also request that Spotify honor the 2-month free trial period as initially advertised.
I subscribed to Spotify under the impression that I would receive a 3-month free trial. However, I was charged ₺80 on my first bill, even though the monthly rate was supposed to be ₺60 and only start after the free period. I’ve searched for a support phone number but couldn’t find any way to reach S...
On September 5, 2024, I signed up for Spotify's "3 Months Free Spotify Premium" campaign by entering my card details. The website clearly stated, "Billing starts: December 5, 2024." However, Spotify charged ₺59.99 to my card immediately after I subscribed. I contacted Spotify Support and provided a...
I bought a Spotify membership code through Yemeksepeti and activated it using the link sent to my email. The offer clearly stated that it included one month free, so I entered my credit card information as required. Even though I activated the code on November 10, a charge of ₺99 was still taken fro...
I have a monthly Spotify Premium subscription, but this month, Spotify charged me twice within three days—both transactions were ₺59.99. This is completely unfair, and I need my money refunded immediately. I have payment receipts as proof, but I prefer not to share them publicly. Spotify, why am I ...
I purchased a Spotify Premium subscription today through a campaign in the app that was advertised as “₺0.” However, after completing the transaction,...
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