Sennheiser

On February 13, 2024, I purchased a pair of Sennheiser Accentum over-ear headphones (model SK-700175) from the Hifilife store in İstinye, paying ₺6,999. I used the headphones about 3–5 times a week, and by early summer, the ear cushions began to wear and tear. I was told the product had a two-year w...

My Sennheiser Momentum 4 headphones have developed fabric wear and deformation. Despite always storing them in their case, such damage occurring in about a year is unusual and not expected. I am requesting that the product be either replaced with a new one or properly repaired. When the product was ...

I purchased my Sennheiser Momentum 4 headphones on February 18, 2024, from the MediaMarkt store at İzmir Optimum Mall. The product is still under warranty, and I have both the invoice and the previous service request records. About a month ago, I noticed fabric deformation on several parts of the h...

For about two months, my Sennheiser Momentum 4 Wireless headphones have had no sound coming from the right earcup. I’ve tried all troubleshooting steps — resetting, re-pairing, reinstalling the app, and following every official recommendation — but the issue remains unresolved. The product’s warrant...

I’ve been using my Sennheiser CX True Wireless earbuds for about two years, purchased from MediaMarkt Ankara. During this time, the product has malfunctioned four times, roughly every four months, with the same recurring issue each time. I strongly believe the device has a chronic technical defect. ...

For about two months, I’ve been experiencing Bluetooth connection problems with my Sennheiser HD 450BT headphones. At first, the issue was occasional, but now the headphones won’t connect to any device at all. I’ve tried pairing with multiple phones and computers, but it makes no difference. I also ...

On May 22, 2025, I sent my Sennheiser Momentum 3 True headphones to Bircom technical service in Istanbul. I requested support from the technical service due to a malfunction with the product. However, the service requested documentation to replace or repair the product. I explained that I did not ha...

I’ve been using the Sennheiser Momentum True Wireless 4 earbuds, and as of yesterday, I started experiencing a problem where no sound comes from the left earbud. To diagnose the issue, I tried different devices and applied several recommended fixes — resetting, reconnecting, and reinstalling the app...

When I tried to use my Sennheiser Momentum True 4 headphones on September 23, 2025, I noticed that the device wouldn't connect at all and there was no sound. Since the problem began, the headphones have been completely inoperable. I tried resetting the headphones and charging them for a long time to...

I’ve been experiencing Bluetooth connectivity problems with my Sennheiser HD 450BT headphones for the past 3–4 months. The headphones no longer connect to my phone, and the dual-device pairing feature has never worked. The Bluetooth reset function also doesn’t respond — pressing the buttons has no e...

I purchased a Sennheiser 450BT headphone in October 2024, and I’ve already run into multiple issues. First, there was a problem where no sound was coming from the device, although that seemed to fix itself over time. Now, the ear pad has completely fallen off, and the build quality has become a seri...

I purchased the Sennheiser Momentum Sport earbuds thinking I was investing in one of the top headphone brands—but I’m incredibly disappointed. From the moment I started using them, the left earbud keeps making an annoying beeping sound that won’t stop. It interrupts music, workouts, and calls—making...

I’m incredibly disappointed with my Sennheiser Accentum Wireless headphones. Out of nowhere, and without any damage, drops, or misuse, they just stopped charging. The day before this happened, I also noticed that the battery was draining much faster than usual, which was already frustrating—but I di...

I’m extremely disappointed with my experience using the Sennheiser Momentum 4 headphones. I returned the first pair I purchased because some of the touch controls weren’t working—especially the two-tap function that should switch between noise cancellation and transparency mode. I bought a second pa...

About three months ago, I purchased the Sennheiser Momentum 4 headphones from MediaMarkt’s website. I chose this model because of its reputation for quality and reliability. I wanted to avoid problems, so I deliberately invested in a premium brand. Unfortunately, it has been a frustrating and disapp...

My Sennheiser TWS 3 earbuds suddenly stopped working—they won’t charge at all. I understand that products can sometimes fail, but what’s truly unacceptable is the complete lack of support I’ve faced trying to get this fixed. I went to the official website to register a service request, but the syst...

I’m using the Sennheiser Momentum TWS 4 earbuds, and I’m already facing serious issues—just like I did with the previous model. I originally bought the Momentum TWS 3, but returned it because of an annoying crackling sound. Sennheiser replaced it with the TWS 4, and I hoped the problem was solved. ...

I purchased a Sennheiser CX 400BT True Wireless headset from MediaMarkt on 25.09.2022, and now the left earbud has completely stopped producing sound. Although I’ve taken good care of the device, it’s now out of warranty and the extended protection plan has also expired. Despite the product being o...

I purchased Sennheiser in-ear earbuds last week from Teknosa for ₺8,500, trusting the brand as one of the best in the market. However, just two days later, the earbuds failed to perform basic functions. When answering a call, there was no sound. I couldn’t adjust the volume, pause music, or use any ...

I purchased the Sennheiser CX True Wireless earbuds on 30.06.2022 through the Sennheiser website. The product initially malfunctioned on 03.07.2023 and was replaced with a new unit, accompanied by a fresh invoice dated 03.07.2023. However, the replacement product also failed on 19.12.2024. Despite r...