On September 27, 2025, I signed up for the PhotoGrid app on my iPhone 12 by using the free trial button. However, even though a payment method was already saved, $39 was charged to my account using the “bill to carrier” option. I canceled the subscription immediately and did not use the app at all.
My order number is MQ5QQYZY94. I have not yet contacted Apple or PhotoGrid customer service regarding a refund. I believe this charge was made in error, and I am requesting a refund of the $39 that was charged to me.
I kindly ask for your support.
On August 26, 2025, I tapped the “free trial” option in the PhotoGrid app on my iPhone 14 Pro Max. However, without receiving any confirmation, warning, or consent, an annual subscription fee of $39 was charged to my TEB credit card linked to my Apple account under the name “PhotoGrid VIP.” Even tho...
I clicked on the 3-day free trial option for the Photo Grid app through the App Store. However, without any confirmation or prior notice, an amount of $39 was charged to my credit card ending in 0020. This charge occurred immediately after I started the free trial, even though I downloaded the app o...
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