On iOS, I canceled my PhotoGrid subscription yesterday. However, this morning, a charge of $39 was taken from my bank card. Being charged this fee despite having canceled my subscription has caused me financial hardship.
The email address linked to my account is n*******@gmail.com**. I have never experienced a similar issue before, and I have not been able to contact customer support yet.
I request that the amount charged for the canceled subscription be refunded to me as soon as possible.
I clicked on the 3-day free trial option for the Photo Grid app through the App Store. However, without any confirmation or prior notice, an amount of $39 was charged to my credit card ending in 0020. This charge occurred immediately after I started the free trial, even though I downloaded the app o...
On August 9, 2024, I clicked on the “free trial” option in the PhotoGrid app on my iPhone 13. However, without receiving any confirmation or warning, an annual subscription fee of $39 was charged to the credit card linked to my Apple account, with the last four digits 0022, under the name “PhotoGrid...
On August 26, 2025, I tapped the “free trial” option in the PhotoGrid app on my iPhone 14 Pro Max. However, without receiving any confirmation, warning, or consent, an annual subscription fee of $39 was charged to my TEB credit card linked to my Apple account under the name “PhotoGrid VIP.” Even tho...
On September 27, 2025, I signed up for the PhotoGrid app on my iPhone 12 by using the free trial button. However, even though a payment method was already saved, $39 was charged to my account using the “bill to carrier” option. I canceled the subscription immediately and did not use the app at all. ...
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