Simple Life keeps billing after cancel, how can I fully cancel subscription?

If Simple Life keeps billing you after canceling, it usually means the cancellation wasn’t completed correctly or done in the wrong place.

Check if cancellation actually worked;

• Verify:
– Did you receive a confirmation email?
– Is subscription status “inactive”?

• Important:
– Deleting the app does NOT cancel billing

Cancel from the correct platform;

• If you subscribed via:

– App Store (iPhone):
Settings → Apple ID → Subscriptions → Cancel

– Google Play (Android):
Play Store → Payments & Subscriptions → Cancel

– Website:
Profile → Plan Management → Turn off auto-renewal

• Key point:
– You must cancel where you originally subscribed

Check for “commitment plan”;

• Some plans:
– Continue billing for a fixed period
– May require waiting or paying a fee to stop

Stop payments directly (backup step);

• If charges continue:
– Cancel via PayPal automatic payments
– Or ask your bank to block recurring charges

Request refund;

• Write to support:
– “I canceled but I’m still being charged. Refund all unauthorized payments.”

• Include:
– Email, receipt, dates

If support does not reply, you might want to consider posting a complaint on Xolvie in order to bring attention to the issue and try to find a solution.