Last night, I created a basic membership on the Simple app, thinking I would receive a 12-week membership. However, first, $4 was charged to my card as a membership fee. Then, when I clicked on the “get program” section in the app, I was charged again—this time $4 and $50 in two separate transactions.
These charges were made without any additional approval from me, and the total amount deducted was far higher than I expected. This situation both surprised me and caused financial inconvenience.
I have all relevant bank transaction records, in-app logs, and screenshots documenting these charges. I am requesting a full refund of the $4, $4, and $50 charges made through the Simple app, as well as any other deductions I believe were unjust.
Otherwise, I will file formal complaints with the appropriate authorities, including the Consumer Arbitration Committee, and pursue legal action with my attorney. I expect this issue to be reviewed promptly and all charged amounts to be fully refunded to my card.
Even though I previously canceled my Simple Premium subscription, I have continued to be charged 399 TRY per month $12 for the past 9 months. Since I canceled the membership, I no longer use the service, and being charged without my approval has caused me serious inconvenience. I do not have a conf...
Last year, I downloaded an app called “Simple Premium Life” on my phone, but I deleted it the same day without making any payments or using the app. Despite this, I recently noticed on my credit card statements that, starting from June 2025, I have been charged every month under the description “Sim...
On February 5 at 9:38 AM, I noticed a charge of $31 on my Ziraat Bank card under the name “Simple Premium,” made without my knowledge or consent. I have not applied for any membership related to this service, nor have I knowingly given any approval for such a charge. For this reason, I am requestin...
On October 5, a bank/credit card was added to my Apple account on my iPhone 12 without my knowledge or consent, and more than $29 was charged from that card. The card belongs to my uncle and was added by my cousin, who is under 18 and not mentally competent. During these transactions, I did not rece...
On 2/2/2026 I discovered two charges of 14.99 each made by SLY Number on my card ending in 4200. I have never opened an account with SLY Number, never authorized these payments, and this situation is clearly related to identity theft. I attempted to contact SLY Number by email but have not received ...
Comments