I can’t reach support for Simple Life subscription, what should I do?

If you can’t reach Simple Life support, don’t wait—take control using these steps,

Try all official contact methods;

• Use email (main method):
– [email protected]

• Use help center:
– Submit a ticket via their support portal

• Use in-app contact:
– “Submit a request” or support widget

• Important:
– Responses can take 2–3 days or more

Document everything;

• Save:
– Payment receipts
– Screenshots of charges
– Proof of no response

• Why:
– Needed if you escalate later

Stop the subscription yourself;

• Cancel via:
– App Store / Google Play
– Or website account panel

• Important:
– Deleting the app does NOT stop billing

Escalate to payment provider;

• Contact:
– Apple / Google (if purchased there)
– Or your bank

• Request:
– Refund or chargeback

If resolution stalls, consider filing a complaint on Xolvie for added leverage.