I registered for a Simple Weight Loss Program subscription around February. Shortly after signing up, I believed I had cancelled the program in March. I did not receive any response or confirmation from the company regarding this cancellation, and I have since been unable to access my account in the app to verify my status. Despite thinking I had cancelled, a charge of 72 USD was taken from my Visa card on March 25, which I do not remember authorizing, especially considering the high amount. Because I cannot log in to my account, I cannot check what plan I am supposedly on or why this payment was taken. I request clear written confirmation from the company that my membership has been fully cancelled and that no further charges will be made to my Visa card. I would also like clarification regarding the 72 USD charge on March 25, including what it was for and whether any further automatic payments are scheduled, so that I can be sure this subscription will not continue.
The Simple weight loss app charged me even though I’m not using it. I want a refund. Even though I deleted my account, the charges are still continuing. Can you please help me? I am requesting a refund of $31 and ask that the money be returned to my account. This situation is causing me serious inc...
Last night, I created a basic membership on the Simple app, thinking I would receive a 12-week membership. However, first, $4 was charged to my card as a membership fee. Then, when I clicked on the “get program” section in the app, I was charged again—this time $4 and $50 in two separate transaction...
Even though I have never created any membership or subscription with the Simple Life app, I discovered that money has been regularly charged from my debit card without my authorization. On my bank statement, these transactions appear as “international purchase – simple Premium,” including one charge...
Last year, I downloaded an app called “Simple Premium Life” on my phone, but I deleted it the same day without making any payments or using the app. Despite this, I recently noticed on my credit card statements that, starting from June 2025, I have been charged every month under the description “Sim...
I recently discovered that my Enpara card has been charged $12 every month under the name “Simple Premium,” without my knowledge or consent. These charges have been ongoing since around August 7, and I don’t even know what Simple Premium is—I never signed up for any membership or subscription. I am...
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