I bought a Siemens HI133FEW0T built-in oven from your Izmir Konak Alsancak Talatpaşa store, and since the first day I have not been able to get a proper cooking performance. Nothing I bake rises properly, the edges of cakes and pastries dry out while the inside stays raw, and the same problem occurs when I cook meat products: the outside browns, but the inside remains raw. Because of this, I have not been able to use the oven efficiently for about four years. During this period I opened two service requests, but nobody called me back or returned to me, and in my most recent service request I am still waiting for a response. I have also seen many similar complaints about this same model, especially regarding units from the 2022 production series, which makes me even more concerned about a possible chronic problem with this product. As far as I remember, we extended the warranty for 5 years, although the invoice is in my husband’s name and I do not have the invoice details at hand right now. Considering that I have been experiencing these problems from the beginning and have not received an effective service response despite my applications, I request that a detailed technical inspection be carried out as soon as possible and that, if the defect is confirmed, my oven be replaced with a properly functioning one or that a refund be provided.
Hello, the Siemens built-in oven I bought on 24.11.2022 burns its sides and does not cook evenly. For this reason, I contacted the service many times, but the service could not detect the malfunction. The last technical service from Ankara determined that the thermostat of the oven was broken. Of co...
The Siemens built-in oven that I recently bought as part of a 3-piece set has been causing me a lot of frustration. The cooking results are consistently unsatisfactory, especially when it comes to the bottom of dishes. Based on the feedback and grievances expressed by users, it is evident that this ...
Hello, I own a Siemens oven, and I’m extremely disappointed with its performance. No matter what I bake—especially pastries and dough-based dishes—the top gets cooked while the bottom stays raw. I recently made a traditional layered pastry (su böreği), and while the top browned perfectly, the bottom...
Hello, in June, I purchased a Siemens built-in oven. After using it for a while, I noticed issues with the cooking process two months later and wanted to create a service record. The service team mentioned a charge for cooking, which I declined. Later, the company called me, stating that they would ...
My Siemens built-in oven has experienced its 5th circuit board failure while still under warranty. Most recently, on May 11, 2024, it malfunctioned again right after a board replacement. Upon contacting Siemens service, technicians inspected the unit, including voltage levels, which were stable at 2...
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