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Jaumo

Jaumo Logo
Jaumo

Complaints

18 complaints
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Fake Jaumo Profile Uses Stolen Photos Without User Knowledge or Consent

12

I just realized that a fake profile was created on the Jaumo platform using my photo without my knowledge or consent. As...

Jaumo Dating App Fails to Protect User From Explicit Abuse and Harassment

4

While using the chat feature on the Jaumo app, I was subjected to severe, sexually explicit profanity and insults by ano...

Jaumo Plus Subscription Restricts Likes and Forces Users to Buy Extra Coins

December 1, 2025 5:15 PM

On November 20, I purchased a one-month Plus membership on the Jaumo app for $3, set to expire on December 20. When purc...

I Report Unauthorized Sharing of My Phone Number on Jaumo Dating Platform

June 20, 2025 12:17 AM20

I recently discovered that my personal phone number has been published on the Jaumo dating platform without my knowledge...

I Report Jaumo Premium Membership Deletion Without Refund

March 10, 2025 3:04 AM37

I registered for the Jaumo chat platform and purchased the Premium membership to access additional features. Shortly aft...

I Report Unauthorized Sharing of My Phone Number on Jaumo App

January 28, 2025 5:00 PM17

I recently discovered that my personal phone number (0546****390) has been shared on the Jaumo app without my knowledge ...

I Report My Phone Number Shared on Jaumo Without Consent

September 3, 2024 1:32 PM40

I do not use the Jaumo app, yet my personal phone number is being shared on a woman’s profile without my permission. Thi...

I Report Unauthorized Jaumo Account Using My Photos and Identity

August 6, 2024 12:20 AM23

I recently discovered that someone has created a Jaumo account using my name and personal photos without my permission. ...

I Report Unauthorized Fake Account and Photo Misuse on Jaumo

July 31, 2024 3:23 PM55

I recently discovered that a fake account was created on the Jaumo platform using my name and personal photos without my...

I Report My Phone Number Shared on Jaumo Without Consent, Demand Removal

July 30, 2024 6:15 PM24

I am reporting that my personal phone number has been shared on the Jaumo platform without my consent. I have never prov...

I Report a Fake Jaumo Account Opened Using My Name and Phone Number

July 30, 2024 11:40 AM28

A fake account has been created on the Jaumo platform using my full name and phone number without my consent. I am now c...

I Request a Refund for Accidental Jaumo Membership Purchased by Children

July 23, 2024 1:20 PM16

I recently discovered that my children accidentally purchased a Jaumo membership without my knowledge or consent. I did ...

I Report Unauthorized Jaumo Membership Using My Phone Number

July 16, 2024 12:28 PM69

I discovered that my phone number has been used to create a Jaumo membership without my knowledge or consent. I never re...

I Report Unauthorized Charge and Demand Account Closure on Jaumo

July 13, 2024 10:31 PM20

Jaumo withdrew money from my account without my knowledge or consent. I never approved this payment and did not authoriz...

I Report Unauthorized Use of My Phone Number on Jaumo

June 17, 2024 10:04 PM23

Jaumo is using my personal phone number without my permission, and I am deeply disturbed by this unauthorized action. I ...

I Report Unauthorized Jaumo Registration Using My Spouse’s Phone Number

April 29, 2024 11:17 AM24

Someone has registered my spouse’s phone number on the Jaumo platform without permission, causing us serious distress. S...

I Report Unauthorized Use of My Name and Photos on Jaumo, Demand Removal

April 11, 2024 1:57 AM37

On the Jaumo platform, someone has illegally used my full name and personal photos without my knowledge or consent. This...

Brand Overview: jaumo

jaumo is a popular dating and social networking app designed to help users find dates, build friendships, and connect with local communities. The platform was founded in 2011 by Jens Kammerer and Benjamin Roth and is operated by Joyride GmbH, a company based in Germany.

Contact Info

Users can reach the official customer support team via email at [email protected] or [email protected]. The official company phone number is +49 716130488008.

Industry and Operations

jaumo operates in the online dating and social discovery industry, offering a platform accessible via mobile apps. It utilizes a location-based matching system that allows users to swipe on profiles, join interest-based communities, and chat with potential matches. The business operates on a freemium model:

  • Basic functionalities, such as profile creation and swiping, are free to use.
  • Premium subscription plans are offered to unlock advanced features and remove advertisements.
  • An in-app currency system allows users to purchase or earn coins for specific perks.

User Sentiment

Overall user sentiment regarding jaumo highlights frequent frustrations, particularly concerning platform security, account management, and aggressive monetization strategies.

  • Fake Profiles and Scammers: A significant number of users complain about encountering fake accounts, bots, and scammers soliciting money or gift cards.
  • Billing and Subscription Issues: Many users report unauthorized credit card charges, difficulties canceling auto-renewing premium subscriptions, and unhelpful refund processes.
  • Privacy and Identity Theft: There are serious complaints from individuals who had their photos stolen for fake profiles or their phone numbers used to register accounts without consent.
  • Excessive Advertisements: Users on the free version frequently complain about a disruptive amount of pop-up ads that crash the app or hinder navigation.
  • Restricted Features: Several users express disappointment that core communication features are often locked behind a paywall.

Share Your Experience

If you have experienced issues with jaumo, you are not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.