I booked a rental car online through Booking for Garenta under my name, but I was unable to rent the car due to my low Findeks score. Garenta assured me that the booking would automatically cancel, and the ₺4845.24 payment would be refunded as their system showed the car was not rented.
Despite emailing them multiple times, I have not received my refund. Garenta claimed the money would be returned through Booking, but their follow-up response stated they couldn’t issue the refund. There’s no accessible contact in Turkey, leaving us completely helpless.
This has caused immense frustration and financial loss. Booking through Rentalcars.com is a regretful experience, and I will escalate this matter to court to resolve it.
I recently rented a car from Rentalcars.com and provided my driver ID and credit card. My reservation was canceled due to an insufficient Findex score...
I booked and fully paid for a rental car through Rentalcars.com, which partners with Booking.com. But when I arrived at the rental office, they ran a Findeks credit check—even though my score is 1495, with no debts or issues, they still refused to give me the car. The reservation was canceled on the...
I booked a rental car through Booking for Greenmotion at Bodrum Milas Airport under my brother’s name. When we arrived, they claimed that his Findeks credit score was too low, so they forced me to rebook the car under my name. The Greenmotion staff assured me that the original payment of ₺3,150 wou...
I made a reservation through Carjet, but due to a “Findeks” issue, I was unable to proceed with the car rental. Despite this, they charged my card ₺7,850, and I haven’t been able to get a refund. The website provides no means of contact, and my emails go unanswered. This has been a highly frustrati...
I booked a rental with Carjet, made the advance payment, and went to pick up the vehicle, only to be told that they wouldn’t provide the car due to my Findeks score. Despite not receiving the car, they are refusing to refund my payment. It’s incredibly frustrating that I am left without a rental and...
Comments