I made a car reservation through Rentalcars.com for Bologna Airport in Italy, paying ₺1,009 for 3 days. When I arrived at the Target Rent branch to collect the car, I provided all my documents, including my valid Turkish driver’s license. But to my surprise, they told me that Turkish licenses aren’t accepted in Europe, and they refused to give me the car.
I was with my wife, who has the exact same Turkish license, and they told me I could still rent the car—but only if I paid an additional €165 to add her as a second driver. That’s more than the total rental price itself! I refused to pay such an illogical and unfair fee, so I canceled the rental and left.
Despite clearly being misled and denied service, Rentalcars refused to issue a refund. Their website promotes attractive low prices, but when you arrive, you face hidden policies and unexpected charges. It feels like a scam to lure people in with fake affordability.
Rentalcars, I demand a full refund for the reservation you failed to honor. Stop misleading customers with incomplete information and unreliable local partners. Next time, I’ll stick with trusted names like SIXT, Avis, or Garenta—at least they’re transparent.
I booked a rental car through Rentalcars, but the experience turned into a complete waste of time and money. There was no mention of a flight code requirement on the website when I made the reservation. However, when I arrived at the airport to pick up my car, Rent Go refused to provide the vehicle ...
For our trip to Italy, I booked both a hotel and a rental car through Booking.com, paying in full before departure. The car rental included pickup at one airport and drop-off at another. Upon arriving at the rental company’s office, the staff began discussing something in Italian, then requested my ...
I rented a car from Budget's Bologna office with booking number E896955371. I made an online reservation and paid €205.06, which included full protection. However, after returning the vehicle, I was shocked to receive a final invoice of €467.41 without any justification or explanation. I contacted B...
I rented a car through Booking.com for $271 (₺), expecting a straightforward process. But when I arrived at the rental office, they demanded an additional $900 to release the vehicle—without any prior notice or explanation. I was shocked. There was no mention of this extra charge when I booked, and ...
On August 7, 2024, at Olbia Airport in Italy, despite presenting an internationally valid driver's license to your supplier B-Rent, they claimed that my license was invalid under Italian law and refused to give me the car. There are two crucial points here: First, the license I presented is valid bo...
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