I booked a rental car through Booking for Greenmotion at Bodrum Milas Airport under my brother’s name. When we arrived, they claimed that his Findeks credit score was too low, so they forced me to rebook the car under my name.
The Greenmotion staff assured me that the original payment of ₺3,150 would be automatically refunded since the first booking was never processed. However, despite their claims and multiple follow-up emails, my money was never refunded.
Now, I have paid for the same car twice, and there is no customer service number for Turkey to contact. I received an email stating they will not issue a refund, which is completely unacceptable. I will be taking legal action against both Greenmotion and Booking. Avoid Booking’s rental service at all costs!
I booked a 9-day car rental from Greenmotion’s Ankara Esenboğa Airport branch, paid in full two weeks in advance. When I arrived at the branch to pick up the vehicle, they completed the Findeks (credit) check and confirmed there were no issues. I was then offered optional services like an extra driv...
On January 16, 2025, at 10 PM, I booked a rental car from Greenmotion at Bodrum Airport through Enjoy Travel. However, upon arrival, I discovered that Greenmotion’s office closes at 10 PM—a crucial detail that was not mentioned on Enjoy Travel’s website. As a result, I was unable to pick up my renta...
I booked a rental car online through Booking for Garenta under my name, but I was unable to rent the car due to my low Findeks score. Garenta assured me that the booking would automatically cancel, and the ₺4845.24 payment would be refunded as their system showed the car was not rented. Despite ema...
I booked and paid for a 2-day car rental via the Yolcu360 platform, to be picked up from Green Motion’s Ataşehir branch. However, when I arrived to collect the car, they claimed I couldn’t rent due to an issue with my Findeks report. This was shocking since my Findeks score has always been excellent...
Hello, I made a car rental reservation from Green Motion through the Obilet company at Adnan Menderes Airport about two months ago. On the day of rental, I went to their office to pick up the car. Later, the staff member in the office asked if I wanted damage insurance, and after evaluating, I expre...
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