Can't Access My Tiktok Account Because Of Passkey

I use TikTok on my Tecno Spark 30 device. After changing my old phone yesterday and deleting all my accounts on the old device, I have not been able to access my TikTok account anymore. When I try to log in on my new phone using the passkey, the screen shows “verify it’s really you” and then gives a “couldn’t connect” error, so I cannot complete the verification. I tried the recovery and support options TikTok offers, but I did not get any result and still cannot log in. I kindly request that my identity be verified with an alternative method and that access to my TikTok account be restored as soon as possible.