I booked and fully paid for a rental car through Rentalcars.com, which partners with Booking.com. But when I arrived at the rental office, they ran a Findeks credit check—even though my score is 1495, with no debts or issues, they still refused to give me the car. The reservation was canceled on their end, yet Rentalcars.com kept my three-day payment and refused to issue a refund! This is completely unfair, as the cancellation was not my fault. To make matters worse, their customer service is impossible to reach—no one answers the phone, and they only reply to emails with poorly translated responses. I need my money back! Rentalcars.com, fix this now!
I recently rented a car from Rentalcars.com and provided my driver ID and credit card. My reservation was canceled due to an insufficient Findex score...
I booked a rental car online through Booking for Garenta under my name, but I was unable to rent the car due to my low Findeks score. Garenta assured me that the booking would automatically cancel, and the ₺4845.24 payment would be refunded as their system showed the car was not rented. Despite ema...
I booked a rental with Carjet, made the advance payment, and went to pick up the vehicle, only to be told that they wouldn’t provide the car due to my Findeks score. Despite not receiving the car, they are refusing to refund my payment. It’s incredibly frustrating that I am left without a rental and...
I made a reservation on Rentalcars.com with booking number 639322327. When I arrived at the rental office to pick up the car, I was told that I couldn’t receive the vehicle because I didn’t have a credit card. This condition was not clearly disclosed during the booking process. As a result, I was l...
I rented a car through Rentalcars.com on October 24 and was charged €1200. Although I returned the car on October 30 as agreed, it has now been nearly two months, and I have yet to receive my refund. Despite numerous follow-ups, the company keeps repeating, "We’ve processed the refund; check with yo...
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