On January 16, 2025, I rented a car from https://www.rentalcars.com to be picked up at Frankfurt Airport. I paid ₺8,237.34 as the rental fee, approximately €221. According to the information on the website, the rental company was supposed to charge a €900 deposit. However, at pick-up, the rental company charged me €772 instead. I explained the situation to Rentalcars customer service, but they claim the additional charge was due to my travel to Belgium, apart from Germany. However, neither the contract nor the invoice mentions such a charge. In my message to the website, I stated: "Nowhere on the invoice does it state that the €72 fee is for crossing into another country. I have been overcharged by €72. You received €221 from me but paid Weego €191, leaving a €30 difference. Adding €42 in taxes, the total overcharge is €72. There was no clause about extra taxation when I rented the car. I request that you contact Weego and ensure a refund of the extra €72 charged to me."
On January 16, 2025, I booked a rental car through https://www.rentalcars.com/ to pick up at Frankfurt Airport. I paid ₺8,237.34 (€221) as the rental fee, and according to the website, the rental company was supposed to charge me a €900 deposit. However, when I arrived to pick up the car, the renta...
As confirmed by the booking receipt dated 17/06/2024, I made a 7-day car rental reservation through Booking.com with reservation number 765494310. The rental was to pick up the car at Berlin Airport and return it at Frankfurt Airport. I paid €396.35 excluding insurance, €150 for insurance, and a €30...
On December 28, 2024, I rented a car from Europcar at the Cologne train station in Germany. During the rental process, I clearly informed the Europcar agent that I would be driving to Strasbourg and explicitly asked if there would be any additional charges for crossing the border. The agent confiden...
On February 21, I rented a car in Berlin through Booking.com. When I arrived to pick up the car, I was told that the vehicle in my reserved class was no longer available. Instead of offering a proper solution or refund, they tried to hand me a lower-class car at no discount. Naturally, I refused. T...
Between May 18–25, 2025, I rented a car at Stuttgart Airport from the company Flex To Go through Skyscanner. During the rental process, my credit card information was taken for potential traffic fines. However, they charged my credit card for traffic fines that do not belong to me—fines issued on di...
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