I rented a car on Rentalcars.com, but because my flight was delayed, I arrived one hour late at Sofia Airport. For this reason, they canceled my booking without informing me and did not refund my money. If I paid for that car, it belongs to me, and even if I didn’t take it, it should have been kept waiting for me. I trusted Booking.com’s website (Rentalcars.com), but they misled me.
On August 11, 2025, at around 11:00 AM, I rented a Renault Clio through Rentalcars.com from the company First Rent A Car.... Due to a delay with my flight, I arrived at Sofia Airport later than planned. However, even though I had already paid for the vehicle in advance, they refused to give me the car
We have made a reservation from this site. We landed at Skopje Airport 30 minutes after our scheduled arrival time due t...o delays at the departure airport. When we go to the car rental office, the company told us they cancelled our reservation for no reasonable reason. They said we were 30 minutes la
I rented a car via booking.com/cars. Even though I PAID THE FULL PRICE IN ADVANCE, when I arrived at the pick-up point a...t the airport they told me I was too late and my car was not available. According to them, I was supposed to pick up the car at 11:30, but my flight arrived in the evening and the
I booked a 4-day rental car through Booking.com along with my international hotel reservation. Our flight landed around ...7 AM, and we were supposed to pick up the car at the airport. However, the rental company told us that the car wouldn’t be available before 11 AM. With two exhausted kids and hours
We made a reservation to rent a car at the Kosova airport and paid a deposit. However, our flight was delayed by an hour..., and they moved our car reservation to the next day. We had no choice but to rent another car, but our deposit was not refunded. The Sixt representatives assured us that the rese
