Pull&Bear delivery tracking hasn’t updated in several days, what steps can I take?

On November 27, I placed an order for a pair of sweatpants through the Pull&Bear mobile app in Turkey, with order number 20194722394. At the time of purchase, the estimated delivery date was shown as December 9. Today is December 14, and my order has still not been delivered, nor has there been any ...

On November 28, I placed an order through the Pull & Bear Turkey mobile app for two sweatshirts under order number 20269708769. On the product page, it was clearly stated that the items would be shipped within 2–4 business days. However, as of today—13 days later—my order still has not been shipped,...

I placed an order on the Pull and Bear website, and it’s been 11 days—yet the status still says “preparing.” I contacted customer service, and they told me there’s a supply issue. Honestly, how is that acceptable? They had no problem taking my money instantly, yet now I’m the one left waiting indef...

I shopped at Pull and Bear two months ago and my order hasn't arrived yet. When I inquire, they say the matter has been forwarded to the authorities and has been pending for two months! There is no order in the world that is delayed for more than two months. I want the order to be cancelled, the mon...

I placed an order during the Pull & Bear sale and was expecting two separate deliveries. One shipment arrived, but the other package never reached me. However, the missing items were incorrectly marked as delivered. I contacted customer service, but they offered no solution. It has been a month, an...

I ordered some jeans off the Pull and Bear website on the 28th of December 2024, it said that it would arrive on the 6th of January, but when I tracked the order yesterday it said it had already been delivered on the 2nd of January. I checked the reference photo and it seemed like an unfamiliar loca...

In the order I placed on the Pull & Bear website on December 10, 2024, the delivery time seemed to be 2-4 days. However, the lack of updates regarding the shipment status has been frustrating. Today is December 21st and my order still appears to be on the way. Despite multiple follow-ups, no concret...

I placed an order with Pull and Bear on the 20th, expecting timely delivery of the two items I purchased. Today is the 30th, and my order hasn't even shipped yet. Originally, the estimated delivery date was set for the 1st of next month, but it’s already been over 10 days, and the items are still ma...

I placed an online order with Pull & Bear on October 19, 2024, for in-store pickup. It has now been 11 days, and the order status still shows as “in transit” with no indication of its exact location or status. I find it highly frustrating and unacceptable that an order could take so long without eve...

I've been eagerly waiting for my order, number 20195880855, which I placed back on April 4th. However, it's been quite frustrating as the status remains stuck on "Confirmed." Despite numerous attempts to reach out to them via WhatsApp, I haven't had any luck in getting a response. I even sent an ema...

I placed an order from Pull & Bear on November 23, 2023 (Order Number: 20178935507) with promises of "one-day shipping" from a partnered company. Despite the order status showing as delivered, the items are yet to arrive. A month has passed, and contacting customer service reveals that the transacti...

Since November 26,  I bought a jacket from Pull&Bear through Trendyol, stuck in the "preparing" status. asked both the seller and Trendyol several times but have not heard back. The product hasn't been sent out yet after a month.  you took the money but didn't send the product. Is this a good way to...

placed order number 20181536661 from Pull&Bear on December 7 for our anniversary gift with high hopes. However, the status is still stuck at "Confirmed," and despite the estimated delivery time being set between December 13-14, today is already December 12, and the item hasn't been shipped yet. This...

I bought a jacket from Black Friday discounts. I marked a branch that was allowed as a delivery place. When the product was not shipped, I wrote to the customer representative and said that the rate is the general directorate, only the employees can receive it, the product will be returned. It is no...

I placed an order for a gift coat for my girlfriend from Pull and Bear on June 19, 2023, with order number 20162221287. It has been almost a month now, and there has been no communication from anyone regarding the status of my order. The system keeps giving me vague responses, postponing the deliver...

pull and bear sold me a product that was not in stock ! 4 days ago i've bought a pair of pants and after 2 days i contacted with customers' service they told me they packed my product and it's been waiting for the carrier to delivering my adress. Later i asked again , they told me it's waiting for t...