Yesterday, I purchased GTA 5 Online from the PlayStation Store. Today, the game was downloaded and installed. However, w...hen I tried to open it, I could not enter the online mode. The game informed me that without a PSN Plus subscription, I cannot access GTA Online, and that I only own the story mode
When we try to pay for our PlayStation subscription, they want to make us pay the increased price, but it's my natural a...nd legal right to pay the price shown on the system. Just like seeing a discounted price tag at the grocery store and seeing it overpriced at the checkout, customers pay the price
I noticed two unauthorized charges on my card from PlayStation and disputed them with my bank, which then refunded me. S...hortly after, PlayStation suspended my account. At first, I thought it was related to my PS Plus subscription, as the charges appeared on the same day the next payment was due, but
I recently attempted to redeem a gift code on the PlayStation Store, but I continuously encounter an error message durin...g the process. The last time I successfully used a code was over two months ago, so this is not a repeated or recent code entry issue. Frustrated by this problem, I tried reaching
Recently, my son accidentally made an excessive in-game purchase on Valorant through our PlayStation Türkiye account. We... immediately submitted a refund request and created incident reports to explain the situation. Instead of resolving the issue, PlayStation Türkiye suspended our entire account with
I purchased a game from the PlayStation Store, and although it initially ran smoothly, I realized I did not enjoy it and... decided to request a refund. Unfortunately, when I contacted PlayStation support, they refused to process my refund. Unlike other platforms such as Steam, which allow refunds und
On September 3, 2024, I noticed two unauthorized charges from YDS PlayStation Network on my bank card: ₺1049,00 and ₺2,1...0. I immediately reported the issue to my bank on September 19, 2024, and initiated a dispute process. On October 22, 2024, I received an email from PlayStation informing me that m
I purchased Stick Fight The Game on my PlayStation 5, expecting to enjoy a smooth gaming experience. Unfortunately, from... the very first attempt to launch the game, I encountered a persistent error message stating that the game could not start. I tried several times to open it, but the same error occ
On April 16, 2025, I received an email informing me that the prices of my monthly Sony PlayStation subscriptions would i...ncrease. Normally, my subscription renews on the 28th of each month. Although the price hike was announced to take effect on June 24, I wanted to upgrade my plan to an annual subsc
A transaction was made on my card through the PlayStation system. I sent an email with the reference and authorization c...odes, but they did not issue a refund and instead asked me to call customer service. When I called, the person on the line said they couldn’t find a case number and asked me to exp
I am a Sony PlayStation Plus Deluxe member, and my credit card is naturally connected to my account. My 5-year-old child... accidentally purchased a package in a game, which included clothing or other items. Without any approval, Sony immediately charged my credit card ₺699 + ₺69. I contacted PlayStati
My Sony PlayStation account was banned, and I can't reach them in any way. The membership fee, which was ₺250, increased... to ₺1500, so I canceled it thinking it was an unauthorized transaction, as it was taken without my knowledge. Then I saw that my account was banned, and it turns out Sony had take
The PlayStation Support team has not reopened my suspended account for the past 4 months. They are asking for a fee of ₺...193, which I’m willing to pay, but every time I request an IBAN or account number to make the payment, I only receive an automated email. Hundreds of users, including myself, are s
I had a PlayStation account that I initially couldn't top up, so I created ...another account, which I've been using for nearly a year. I no longer use t
Hello, I just wanted to let you know that on 20/08/2024 at 00:30, a sum of ₺8,000 was taken from my account without my a...uthorization. It seems like my account has been compromised. I reached out to the bank to cancel a transaction of approximately 8,000 TL, however, my account has not been restored
My 8-year-old child accidentally purchased an EA Play subscription while tr...ying to access a game on the PlayStation console. Since my credit card is r
I recently requested refunds for a few games on PlayStation. These games we...re purchased less than two weeks ago and haven't even been downloaded. Yet,
I tried to subscribe to the Fortnite Crew Pack in the game, but no matter how many times I tried, PlayStation Store kept... showing the E-8210604A error, preventing me from purchasing the content even though there was sufficient money on my card. I had previously made purchases on PlayStation Store wit
"I wrote the date incorrectly as 24.06.2024."
I attempted to purchase FM24 on the PlayStation Store on April 26, 2024. Du...ring payment, it showed an error message "An error occurred, please try aga
"Thank you🙏"
On May 29, 2024, I bought two games from the PlayStation Store and paid ₺1,...171.52 using my Nays card. Unfortunately, I came across an error message th
Hello there! I've been rocking the PlayStation 5 for about a year now. I was just about to reach the end of my Deluxe pa...ckage, and I wasn't really keen on renewing it. But it got renewed on its own and they took money from my card without me knowing. Can I please get a refund for this amount? I'm un
My card got charged ₺2,740 on April 29, 2024, because my PlayStation Plus membership was renewed without me knowing. Eve...n though you've canceled your membership, it won't actually end until after 12 months. I kindly ask PlayStation Turkey to cancel this renewed membership and provide a refund.
Without my consent, PlayStation unexpectedly renewed my subscription on 29.04.2024 and charged ₺1,400 to my credit card.... I would like to request a refund for this amount. Kindly ensure the return of my funds. Engaging in transactions without proper authorization is not acceptable for a brand of this
"After my complaint and sending emails from many different accounts, they processed the refund. At least the process moved forward, albeit with some pushing, so I changed it to 3 stars. I thank the staff who dealt with my process and Şikayetvar."
