I'm charged for premium Play Station subscription I didn't sign up for. How can I get a refund?

On September 23, 2025, at 01:56 AM, a charge of ₺1,499.99 was made to the credit card linked to my PlayStation account, even though I did not make any purchase. In my bank statement, the description appears as “PlayStation Network reconciliation: 2010740”, but there is no invoice or order number rel...

When we try to pay for our PlayStation subscription, they want to make us pay the increased price, but it's my natural and legal right to pay the price shown on the system. Just like seeing a discounted price tag at the grocery store and seeing it overpriced at the checkout, customers pay the price ...

I purchased a game from the PlayStation Store, and although it initially ran smoothly, I realized I did not enjoy it and decided to request a refund. Unfortunately, when I contacted PlayStation support, they refused to process my refund. Unlike other platforms such as Steam, which allow refunds und...

On April 16, 2025, I received an email informing me that the prices of my monthly Sony PlayStation subscriptions would increase. Normally, my subscription renews on the 28th of each month. Although the price hike was announced to take effect on June 24, I wanted to upgrade my plan to an annual subsc...

A transaction was made on my card through the PlayStation system. I sent an email with the reference and authorization codes, but they did not issue a refund and instead asked me to call customer service. When I called, the person on the line said they couldn’t find a case number and asked me to exp...

I am a Sony PlayStation Plus Deluxe member, and my credit card is naturally connected to my account. My 5-year-old child accidentally purchased a package in a game, which included clothing or other items. Without any approval, Sony immediately charged my credit card ₺699 + ₺69. I contacted PlayStati...

Hello there! I've been rocking the PlayStation 5 for about a year now. I was just about to reach the end of my Deluxe package, and I wasn't really keen on renewing it. But it got renewed on its own and they took money from my card without me knowing. Can I please get a refund for this amount? I'm un...

My card got charged ₺2,740 on April 29, 2024, because my PlayStation Plus membership was renewed without me knowing. Even though you've canceled your membership, it won't actually end until after 12 months. I kindly ask PlayStation Turkey to cancel this renewed membership and provide a refund.

Without my consent, PlayStation unexpectedly renewed my subscription on 29.04.2024 and charged ₺1,400 to my credit card. I would like to request a refund for this amount. Kindly ensure the return of my funds. Engaging in transactions without proper authorization is not acceptable for a brand of this...

I accidentally bought EA Sports FC 24 on March 11th. There is a refund policy that lasts for 14 days, and I quickly contacted them through Gmail on March 12th. I got a message saying that they'll refund the payment in 5 business days. But here we are on March 20th, and still no refund for the game f...

I recently discovered an unexpected charge of ₺2,817 from PlayStation on my card, and it happened without any notice or authorization. It was only when I reviewed my card statement that I realized what had occurred. Despite sending multiple emails to cancel my subscription, I haven't received any re...

PlayStation made three unauthorized withdrawals from my Papara account without my knowledge on July 8, 2023, at 6:58 p.m. and 6:59 p.m. I am requesting the cancellation of these transactions as soon as possible, as well as the immediate return of my money, totaling 6093 TL, which was withdrawn from ...

I purchased the FC24 standard version game for 1,260 TL. Later, I also bought the FC24 Ultimate Edition package to avoid waiting for a week and requested a refund for the standard version I initially purchased. Despite waiting for five days, the only response I received was a request for my username...

Lately, Sony has become incredibly expensive, and the prices, especially for the PS, have gone through the roof. It's disheartening that there seems to be a lack of consideration for those who are less fortunate. The recent PS Plus price hike is a prime example. Can you believe it might go from 240 ...

I just found out that PlayStation Network London GB took 460 TL from my account without my permission or knowledge. I was shocked to find out this. I've been trying my best to get a refund for this unfair fee, but I haven't been able to reach PlayStation's support line. I haven't been able to find a...

My 9-year-old son bought a game from PlayStation without knowing that it was paid. Since we are a PlayStation Plus member, he thought that what he got was free, too. When the credit card statement was received, we realized that the expenditure made within 3 weeks was around 21500 TL. We applied to t...

Accidental purchases from the PlayStation Store were not refunded by the PlayStation Store. The reason was that the process was too long. He made the purchases by mistake. But despite this, we didn't get any support, there's nothing to do. But I didn't expect a return like this. I expected them to h...

For the dlc that my son bought by mistake, they do not give any returns even though I sent an e-mail about the refund in the same minute without playing. We can't get any support from the Playstation Turkey team, and we can't even get a return to our e-mails about the problems experienced. Not us, b...

On January 4th, 2023, I joined up for their PlayStation Plus subscription. But quickly realized that wasn't my cup of tea, so I canceled it the same day, now, PlayStation promised me a refund within five days, yet here we are, twenty days later, with no money in sight! What's going on, PlayStation? ...

I am very unhappy with my recent experience with the PlayStation store. After I registered my credit card, I was charged for two games without any confirmation or permission from me. Not only did I plan to buy only one game, FIFA23, but I also didn't realize that the second game, God of War, was not...