When we try to pay for our PlayStation subscription, they want to make us pay the increased price, but it's my natural and legal right to pay the price shown on the system. Just like seeing a discounted price tag at the grocery store and seeing it overpriced at the checkout, customers pay the price they see. I've reached out and sent photos regarding this issue, but they haven't received any results. I'll be pursuing my legal rights when I return from vacation.
I noticed two unauthorized charges on my card from PlayStation and disputed them with my bank, which then refunded me. Shortly after, PlayStation suspended my account. At first, I thought it was related to my PS Plus subscription, as the charges appeared on the same day the next payment was due, but...
On April 16, 2025, I received an email informing me that the prices of my monthly Sony PlayStation subscriptions would increase. Normally, my subscription renews on the 28th of each month. Although the price hike was announced to take effect on June 24, I wanted to upgrade my plan to an annual subsc...
We purchased GTA V for our PlayStation 5. On the PlayStation screen, the game's picture appears as "GTA V." Now, when I enter the store via PlayStation, it looks the same, and I bought the right GTA when I purchased it. But when you enter the game, GTA Online appears and demands a fee to open the st...
I purchased a game from the PlayStation Store, and although it initially ran smoothly, I realized I did not enjoy it and decided to request a refund. Unfortunately, when I contacted PlayStation support, they refused to process my refund. Unlike other platforms such as Steam, which allow refunds und...
Sony PlayStation Plus has charged me twice for my subscription, and I am requesting an immediate refund. On February 10, 2024, the membership fee was deducted from my account as expected. However, on February 14, 2025, another charge was made without my consent or notification. I have been using Pl...
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