I noticed two unauthorized charges on my card from PlayStation and disputed them with my bank, which then refunded me. Shortly after, PlayStation suspended my account. At first, I thought it was related to my PS Plus subscription, as the charges appeared on the same day the next payment was due, but I had already canceled the subscription and received confirmation of the cancellation. I even double-checked my email and transaction history to make sure I hadn’t overlooked anything. Later, PlayStation claimed the suspension was due to an unpaid game purchase, but I never bought any game and never received an email receipt. They now refuse to lift the suspension unless I pay for it. I will not pay for something I didn’t buy.
I recently discovered that Sony PlayStation charged my credit card without my authorization. When I contacted my bank to reverse this unauthorized transaction, Sony responded by permanently blocking my account. This is completely unacceptable! I purchased my PlayStation with a warranty, expecting re...
I use a PS5 and have a Plus Deluxe membership. I renewed my membership on November 23. Previously, a close relative's card was registered on my account, but they had to close the card due to a suspicious transaction. Because of this, my account was suspended. Customer service claims I purchased two ...
Sony PlayStation Plus has charged me twice for my subscription, and I am requesting an immediate refund. On February 10, 2024, the membership fee was deducted from my account as expected. However, on February 14, 2025, another charge was made without my consent or notification. I have been using Pl...
Sony automatically renewed my 12-month PS Plus Deluxe membership without any prior email or notification and charged my card for ₺2740. I had planned ...
On November 29, 2024, ₺1499.99 was charged to my PlayStation account for an EA Play subscription I never purchased, used, or downloaded. When I contacted support to request a refund, I was met with someone who barely spoke Turkish and rudely informed me that a refund was not possible. When I mentio...
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