Hello there! I've been rocking the PlayStation 5 for about a year now. I was just about to reach the end of my Deluxe package, and I wasn't really keen on renewing it. But it got renewed on its own and they took money from my card without me knowing. Can I please get a refund for this amount? I'm unable to make the payment right now because I have a significant amount of debt.
Sony automatically renewed my 12-month PS Plus Deluxe membership without any prior email or notification and charged my card for ₺2740. I had planned ...
I use a PS5 and have a Plus Deluxe membership. I renewed my membership on November 23. Previously, a close relative's card was registered on my account, but they had to close the card due to a suspicious transaction. Because of this, my account was suspended. Customer service claims I purchased two ...
Hello there, in January, I bought a 1+1 month package. However, to my surprise, my package got renewed twice without my knowledge, even after I had removed my card details from the system. Just to clarify, I haven't played any games on the system either. I would like to request a refund for these un...
I am a Sony PlayStation Plus Deluxe member, and my credit card is naturally connected to my account. My 5-year-old child accidentally purchased a package in a game, which included clothing or other items. Without any approval, Sony immediately charged my credit card ₺699 + ₺69. I contacted PlayStati...
I recently discovered an unexpected charge of ₺2,817 from PlayStation on my card, and it happened without any notice or authorization. It was only when I reviewed my card statement that I realized what had occurred. Despite sending multiple emails to cancel my subscription, I haven't received any re...
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