There were unauthorized charges on my Play Station account, how can I report this?

On September 23, 2025, at 01:56 AM, a charge of ₺1,499.99 was made to the credit card linked to my PlayStation account, even though I did not make any purchase. In my bank statement, the description appears as “PlayStation Network reconciliation: 2010740”, but there is no invoice or order number rel...

I noticed two unauthorized charges on my card from PlayStation and disputed them with my bank, which then refunded me. Shortly after, PlayStation suspended my account. At first, I thought it was related to my PS Plus subscription, as the charges appeared on the same day the next payment was due, but...

On September 3, 2024, I noticed two unauthorized charges from YDS PlayStation Network on my bank card: ₺1049,00 and ₺2,10. I immediately reported the issue to my bank on September 19, 2024, and initiated a dispute process. On October 22, 2024, I received an email from PlayStation informing me that m...

On April 16, 2025, I received an email informing me that the prices of my monthly Sony PlayStation subscriptions would increase. Normally, my subscription renews on the 28th of each month. Although the price hike was announced to take effect on June 24, I wanted to upgrade my plan to an annual subsc...

My Sony PlayStation account was banned, and I can't reach them in any way. The membership fee, which was ₺250, increased to ₺1500, so I canceled it thinking it was an unauthorized transaction, as it was taken without my knowledge. Then I saw that my account was banned, and it turns out Sony had take...

Hello, I just wanted to let you know that on 20/08/2024 at 00:30, a sum of ₺8,000 was taken from my account without my authorization. It seems like my account has been compromised. I reached out to the bank to cancel a transaction of approximately 8,000 TL, however, my account has not been restored ...

My nephew was using my Sony PlayStation account, they tricked the child and stole it with a QR code and changed the Gmail mail, I am calling 444 Sony about this issue, it redirects to a number with 0312, it does not even ring, and I sent an e-mail to [email protected], it has been over 1 wee...

Hello there! I've been rocking the PlayStation 5 for about a year now. I was just about to reach the end of my Deluxe package, and I wasn't really keen on renewing it. But it got renewed on its own and they took money from my card without me knowing. Can I please get a refund for this amount? I'm un...

My card got charged ₺2,740 on April 29, 2024, because my PlayStation Plus membership was renewed without me knowing. Even though you've canceled your membership, it won't actually end until after 12 months. I kindly ask PlayStation Turkey to cancel this renewed membership and provide a refund.

Without my consent, PlayStation unexpectedly renewed my subscription on 29.04.2024 and charged ₺1,400 to my credit card. I would like to request a refund for this amount. Kindly ensure the return of my funds. Engaging in transactions without proper authorization is not acceptable for a brand of this...

Yesterday, I received an email informing me about a modification in my PlayStation account email, and it appears that all my information has been compromised. Even with the email update, all my details are still the same. I am able to provide any required information, such as purchase history and ca...

In March 2023, I purchased a PlayStation 5 from Germany. After just a few uses, it suddenly shut down one evening and has not powered on since. The warranty is still valid, but Sony Europe has informed us that products purchased there do not have warranty coverage here. With some hesitation, we ende...

I recently discovered an unexpected charge of ₺2,817 from PlayStation on my card, and it happened without any notice or authorization. It was only when I reviewed my card statement that I realized what had occurred. Despite sending multiple emails to cancel my subscription, I haven't received any re...

Hello, my PlayStation account has been compromised. They changed the email and the password, and I can't get in. They bought multiple games without my consent on the 29th of December. All the money in my brother's bank account has been drained, and it's his rent money. Please, I need to refund these...

PlayStation made three unauthorized withdrawals from my Papara account without my knowledge on July 8, 2023, at 6:58 p.m. and 6:59 p.m. I am requesting the cancellation of these transactions as soon as possible, as well as the immediate return of my money, totaling 6093 TL, which was withdrawn from ...

I just found out that PlayStation Network London GB took 460 TL from my account without my permission or knowledge. I was shocked to find out this. I've been trying my best to get a refund for this unfair fee, but I haven't been able to reach PlayStation's support line. I haven't been able to find a...

I am very unhappy with my recent experience with the PlayStation store. After I registered my credit card, I was charged for two games without any confirmation or permission from me. Not only did I plan to buy only one game, FIFA23, but I also didn't realize that the second game, God of War, was not...

On February 21, 2023, I signed up for Playstation Plus and bought Fifa23 online. But on February 23, 2023, I got an email at work telling me that someone had used my credit card without my permission to buy Modern Warfare 2-Vault edition. I worry about how safe my account and financial information a...