On June 22, 2026, before my flight to Cyprus, I purchased a 5 GB package through Bne Sim for use with my Vodafone line, ...with a validity period of 30 days. I paid $7.11 by credit card, and the transaction was reflected on my credit card statement. After the purchase, I completed all the necessary set
On June 22, 2026, before my flight to Cyprus, I purchased a 5 GB eSIM package through the Bne Sim app for use in Cyprus,... with a validity period of 30 days. I paid $7.11 by credit card, and the transaction was reflected on my credit card statement. After the purchase, I completed all the necessary se
On the night of June 1, 2026, I purchased the “Cyprus Europe 30-Day 5 GB” package through the Bne Sim eSIM app for both ...myself and my spouse. When we landed in Cyprus on the morning of June 2, we activated both packages according to the installation instructions. However, even though both packages a
Despite repeatedly disabling the automatic top-up feature on the eSIM line I use through Bne Sim, multiple charges were ...made to my card one after another within a very short period of time today. A total of approximately $7 was charged to my card without my authorization within about two minutes. I
Yesterday, at around 10:00 AM, I purchased a 5 GB Europe package through Bne Sim. The $5 payment was charged to my credi...t card, but despite this, the package was never added to my line and I was completely unable to use the service. I contacted the company’s live support and AI assistant to get hel
Yesterday, I purchased a 10 GB Asia 30-day eSIM package through Bne Sim for use during my trip to Japan. Despite trying ...repeatedly to install and activate the eSIM on my Android device, I was unable to do so. The system does not allow the eSIM to be added, and the problem appears to be entirely rela
I am experiencing a serious problem with the eSIM service I purchased through Bne Sim after changing my phone. When I in...stalled the app on my new phone and logged in, the balance in my wallet was no longer visible in the app. I know that I had accumulated a balance in this account previously, but I
I purchased a 10 GB internet package through Bne Sim eSIM. On December 29, 2025, while I was in Greece, I repeatedly tri...ed to activate the eSIM after midnight on the day of purchase, but it never worked and I was unable to use the package. That same day, I contacted live support, explained the situ
I logged into my account associated with the number 560**5370 through the Bne Sim app and attempted to purchase an eSIM ...package. On Monday, January 12, 2026, as soon as I entered my card information into the app, $11 was charged to my card without any payment confirmation screen or final confirmatio
On January 7, 2026, I purchased an eSIM package through Bne Sim (bnesim_TR) for use in Thailand, and a total of 879.93 T...L was charged to my credit card. The payment appeared on my statement as “billing @bnesim.com,” and my customer number is 5609069**. However, the eSIM package I purchased did not w
I purchased an eSIM package through Best Network Ever, also known as Bne Sim, but I was never able to activate the line.... When it did not work on the first attempt, we assumed the problem was with the phone, so we deleted the eSIM and tried to install it on another phone. We did not know at the time
On December 14, 2025, my debit card was charged 214.22 TL without my knowledge or authorization for an automatic 1 GB eS...IM top-up that was supposed to cost approximately 73 TL. In other words, I was charged a much higher amount than I should have been, and I was not given any explanation as to why t
I purchased packages through Bne Sim on December 15, 2025, first for Malaysia and then for Singapore. I did not experien...ce any problems with my Malaysia package, but when I tried to use the Singapore package on the 16th, the line could not be activated at all, and the Malaysia line still appeared as
For my trip to Egypt from November 8 to November 11, 2025, I purchased a $8 package through my spouse’s account on their... own website. However, the system displayed an error during the activation process and then would not allow me to try activating the package again, so I was completely unable to us
BNESIM is a global telecommunications and travel connectivity provider established in 2017. The company offers eSIM and SIM solutions for travelers, with services covering mobile data, voice, SMS, international connectivity, travel Wi-Fi, and IoT solutions across numerous countries.
BNESIM operates in the telecommunications and travel connectivity industry. Its services are designed for travelers, businesses, and users who need mobile connectivity across different countries without relying solely on traditional local SIM cards.
User feedback is mixed, with customers frequently discussing the convenience of international eSIMs but also reporting problems with activation, connectivity, data packages, refunds, and customer support. Recent complaints particularly mention eSIMs that fail to activate or stop working while traveling and delays in obtaining assistance or refunds.
If you have experienced a problem with BNESIM, you can share your complaint or experience on Xolvie to help other users understand common connectivity, billing, and customer support issues.
