I have been using Photogrid on Android and via your website and would now like to permanently close my account and have my data removed. However, I am unable to delete my account due to an error in your system. When I attempt to delete my Photogrid account, I consistently receive the message “Something went wrong, try again later. Code error: 20.” I first tried to delete my account about twenty minutes ago, and despite repeated attempts, the same error message keeps appearing and the account is not deleted. I request that my Photogrid account be deleted on my behalf as soon as possible and that all of my personal data associated with this account be completely removed from your systems. I also ask you to confirm in writing that my account has been deleted and that all related data has been erased.
I started a yearly subscription through Google Play for the Photo Grid Android app, and today (October 20, 2025) I wanted to cancel it. However, when I try to cancel the subscription through the app, I receive a warning saying, “If you delete your account, no refund will be issued and the subscripti...
I clicked on the 3-day free trial option for the Photo Grid app through the App Store. However, without any confirmation or prior notice, an amount of $39 was charged to my credit card ending in 0020. This charge occurred immediately after I started the free trial, even though I downloaded the app o...
On October 20, 2025, I initiated the 3-day free trial of the Photo Grid app through the App Store on my iPhone 14 Plus. However, without any approval or prior notification, an amount of $43 was charged to my credit card ending in 9588. I only wanted to try the app, and this charge occurred immediate...
The PhotoGrid app was already installed on my phone, and I don’t understand how it happened, but a subscription was activated even though it stated that there was a 3-day free trial. I canceled it immediately and deleted the app, but $45 was still charged to my card. I requested a refund, but it was...
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