Cancel PhotoGrid Subscription and Refund Charge

I am writing regarding an unauthorized yearly PhotoGrid subscription charge of €39.90 that was deducted from my bank account ending in 7864 on 31 July 2026 at 7:02 PM, transaction no. 4131618670. I did not activate or intend to continue any subscription with PhotoGrid. Before this charge, I had already deleted my PhotoGrid account and cancelled the subscription in July, so I was very disappointed to see that the amount was still taken without any prior warning or notification. After contacting my bank about this issue, I was informed that I need to resolve it directly with PhotoGrid. Therefore, I kindly request that you process a full refund of €39.90 to my bank account as soon as possible and confirm that no further charges will be made.

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