PhotoGrid VIP Subscription Purchased Accidentally by Child

1

I am writing about an unwanted VIP subscription in the PhotoGrid: Video Collage Maker app on my Infinix Note 30 5G. The VIP plan was purchased through the Google Play Store using GCash, but I did not knowingly approve this payment because my child was playing with my phone at the time. Later, I noticed that a VIP subscription had been activated and that 1,990 pesos had been charged, which is my family’s allowance. When I realized this, I cancelled the subscription, but the payment had already been taken and I did not use the VIP features knowingly or intentionally. Because this purchase was made accidentally by my child and not by me, I request a full refund of the 1,990 pesos and the cancellation of any related VIP charges. I kindly ask you to review this situation and help me recover this amount so that my family’s allowance is not lost due to this unintentional purchase.

Comments

Similar Complaints

Unauthorized PicMagic Subscription Charge - No Refund!

December 2, 2025 5:12 AM151

I used Picmagic on September 15, 2025 to generate a photo using their ₱2 feature, and I did not intend to purchase any s...

InShot Pro Yearly Subscription Charged By Mistake

41

I am writing regarding an unwanted InShot Pro yearly subscription on the InShot Android app that was mistakenly purchase...

Photogrid Free Trial Turned To Be Unathorized Subscription

18

I am writing regarding an unauthorized VIP subscription charge by the Photogrid mobile app on my iPhone. On 25 March 202...