Unable to Delete PhotoGrid Account Due To “Error:20”

Avenne
Avenne
Photogrid
June 12 4:14 PM1

I am using the PhotoGrid app on an Android phone (version 9.25), and I am unable to delete my account because the app constantly shows “error:20” during the deletion process. I first encountered this problem on June 12, 2026 at around 8:30 pm, and since then I have tried several times in a row to delete my account, but the same error appears every time and the account remains active. I have not made any purchases or taken any subscriptions within this account, and I have not yet tried technical steps such as reinstalling the application or contacting support, because my main priority is simply to close the account as soon as possible. Using this account is no longer my commitment or preference, and I do not wish to continue having an active profile on PhotoGrid. I request the immediate deletion of my PhotoGrid account together with all associated data and a clear confirmation that the account has been permanently removed from your systems, as I no longer intend to use it and the “error:20” is preventing me from exercising my choice to close it.

Comments

Similar Complaints

Photogrid Account Deletion Fails With Code Error 20

Melvar
Melvar
Photogrid
May 10 4:00 PM1

I have been using Photogrid on Android and via your website and would now like to permanently close my account and have ...

Photo Grid Subscription Stays Active After Cancellation Attempt

Nur
October 20, 2025 6:36 PM15

I started a yearly subscription through Google Play for the Photo Grid Android app, and today (October 20, 2025) I wante...

PhotoGrid Subscription Still Shows Payment Pending After Cancellation

Zehra
April 26 12:50 AM6

I started the free trial version of the PhotoGrid application on my iPhone device. After a short time, I decided that I ...

PhotoGrid Free Trial Turned Into Annual Subscription Without Warning

Yasemin
Yasemin
Photogrid
March 6 4:16 PM9

On 03/04/2026, I clicked on the free trial option in the PhotoGrid mobile application. However, without seeing any confi...

Photogrid Free Trial and Subscription System Is Misleading

Keriman
Keriman
Photogrid
May 8 11:10 PM7

While trying to use the “remove with ALL” feature in the Photo Grid application, I clicked on the “free trial” option sh...