If you don't want to pay for a Personality.co membership that you didn't agree to, go to their website, log into your account, and go to either the "Cancel Subscription" page or the "Membership/Subscription" page to stop being charged.
If you don't remember your other login information, you can also use their stop page by typing in the email address you used to sign up.
If you can't cancel online, get in touch with their customer service and clearly ask to cancel in writing so they can stop charging you.
If the company doesn't reply in a few days, contact your bank or card provider to dispute the charge so no more payments are taken without permission.
If the issue persists, share your experience and consider filing a complaint on Xolvie to seek a resolution.
Related Complaints
Personality.co Charged Me $64 Without Clear Consent After a $2 Trial
I used a service on the website Personality.co that was presented only as a “personality test trial” and listed at a price of approximately $2 USD. During the purchase process, it was not clearly, explicitly, or understandably disclosed that after the trial period, the service would convert into a r...
Personality.co Trial Turned Into Paid Subscription Without Warning
I purchased a service from the website Personality.co that was presented only as a “personality test trial” and advertised as costing approximately $2 USD. However, during the purchase process, it was not clearly or explicitly stated that after this trial, the service would automatically convert int...
Personality.co Charged Me $31 Without Showing the Membership Price

On September 21, 2025, I purchased a monthly membership through Personality.co. During the purchase process, no price information was displayed, and there was no option shown to cancel the membership. Although the website stated that users would have a one-week cancellation right, the cancellation p...
Personality.co Charged Me $31 After Hiding Membership Pricing

On August 19, 2025, I purchased a membership through Personality.co. During the purchase process, no price information was displayed, and no option to cancel the membership was provided. Although the website stated that users would have a one-week cancellation right, the cancellation page never appe...