If you don't want to pay for a Personality.co membership that you didn't agree to, go to their website, log into your account, and go to either the "Cancel Subscription" page or the "Membership/Subscription" page to stop being charged.
If you don't remember your other login information, you can also use their stop page by typing in the email address you used to sign up.
If you can't cancel online, get in touch with their customer service and clearly ask to cancel in writing so they can stop charging you.
If the company doesn't reply in a few days, contact your bank or card provider to dispute the charge so no more payments are taken without permission.
If the issue persists, share your experience and consider filing a complaint on Xolvie to seek a resolution.
Related Complaints
Personality.co Full Refund From Both Charges And Cancellation From All Subscriptions
I recently discovered that Personality.co charged my KOHO account for a subscription that I did not knowingly authorize.... There are two separate digital transactions on my account, one for 59.95 USD (which is currently disputed) and another for 1.95 USD, both appearing under Personality.co. I did com...
Unauthorized Withdrawal From My Credit Card

Today, a membership fee of 49.95 EUR was charged to my credit card by the company Personality co, although I had only ma...de a one-time test payment before. I did not knowingly approve any recurring membership and I did not consent to such a withdrawal. After noticing the transaction, I contacted the ...
Personality.co Charges Unauthorized $34 Subscription Fee After One-Time Purchase

I used the Personality.co website on July 9, 2026, and authorized a single, one-time transaction of $1.93. At no point d...id I accept a subscription or consent to recurring payments. However, on July 16, 2026, I discovered that an unauthorized subscription fee of $34 was charged to my Halkbank card w...
Personality.co Took A Year Of Fees And Refused To Refund!

About a year ago, I purchased what was clearly presented as a one-time personality test report from Personality.co. With...out my explicit consent, my card was quietly enrolled into a recurring “7‑day full‑access membership for $1.95, which automatically renews to $29.95 every four weeks unless cancele...
Refund Request For Unauthorized Subscription From Personality.co

I am writing regarding an unauthorized recurring charge of 1,292.72 THB made on June 11, 2026 by Personality.co / PERSON...ALITY.CO SOFIA BGR through my TrueMoney wallet in Thailand. I only agreed to a one‑time payment for access to my personality test results on your website and was not clearly inform...
Immediate Cancellation Of Personality.co Subscription

I recently noticed that Personality.co attempted to charge me £39.90 on my HSBC debit card as a subscription, even thoug...h I do not have an account or active subscription with them. In the past, I only paid a one‑time fee to receive a report, and I never agreed to or knowingly started any recurring p...
Personality.co Charged My Card Without Clear Subscription Consent
I am writing regarding an unauthorized charge made by personality.co to my credit card and to request a full refund of t...his amount. On 2026-05-05, I paid only for an ADHD test analysis on personality.co. I did not order any additional product and I did not agree to any subscription or recurring paym...
Personality.co Charges On My Credit Card

I am writing regarding my Personality.co subscription, which was renewed unexpectedly on January 13. I initially took a ...test on your website and paid 1.95 CAD for what I understood to be a one-time report. At no point was it clear to me that I was signing up for a recurring subscription. Since Janua...
Personality.co Subscription Trap / Unauthorised Monthly Charges

I took the Free Autism Test on Personality.co on 16 November 2025. The test was clearly advertised in Google search resu...lts as a “free autism test,” and the landing page I was directed to did not mention any payment. I proceeded through a lengthy multi‑page questionnaire, then a completion page, and...



Personality Test Website Attempts Unauthorized $110 Recurring Charges After $2 Purchase

On May 3, 2026, I purchased a personality test on the company's website for $2. The terms clearly stated that this price... included one week of free access to courses and seminars. However, I was never informed of any additional fees, subscriptions, or high-value recurring charges beyond this, nor did...
Personality.co Fraudulent Reoccurring Charges

I agreed to pay $1.95 to Personality.co for what was advertised as a free personality test. At no point did I knowingly ...agree to a recurring subscription or monthly membership. After reviewing my bank statements, I discovered that I have been charged $29.95 every month from August 1st to March 30th ...
Personality.co Unauthorized PayPal Charges Of Monthly Subscription

I am writing to report that Personality.co has signed me up for a subscription without my consent and has been repeatedl...y charging my PayPal account on a monthly basis since January 2026. Each month, an amount of 29.99 is taken, even though I never knowingly approved or authorized any recurring subs...
Unauthorised Charges From Personality.co
I have been experiencing a serious issue with my Personality.co subscription, which was renewed automatically without my... consent, and also charged incorrectly. Despite this, I have not received any satisfactory response from the company so far. My subscription was auto-renewed and charged on 24 Janu...
I Want To Unsubscribe From Personality.co

I am writing regarding an unauthorized attempted charge from personality.co for Rs. 8901. I only made a one-time payment... in the past for a single test and never subscribed to any ongoing plan or recurring service. Despite this, personality.co has recently tried to charge me Rs. 8901 without my conse...
Personality.co Charged Me $64 Without Clear Consent After a $2 Trial
I used a service on the website Personality.co that was presented only as a “personality test trial” and listed at a pri...ce of approximately $2 USD. During the purchase process, it was not clearly, explicitly, or understandably disclosed that after the trial period, the service would convert into a r...
Personality.co Trial Turned Into Paid Subscription Without Warning
I purchased a service from the website Personality.co that was presented only as a “personality test trial” and advertis...ed as costing approximately $2 USD. However, during the purchase process, it was not clearly or explicitly stated that after this trial, the service would automatically convert int...
Personality.co Charged Me $31 Without Showing the Membership Price

On September 21, 2025, I purchased a monthly membership through Personality.co. During the purchase process, no price in...formation was displayed, and there was no option shown to cancel the membership. Although the website stated that users would have a one-week cancellation right, the cancellation p...