I would like to report an issue with my Proton VPN Android subscription and an unauthorized charge. My subscription was ...scheduled to end on May 25, 2026, and I personally canceled it one day before the expiration date. Despite canceling before the renewal date, another $6 was charged to my account.
I have been using Proton VPN on my Android device for about two months, and I experience connection problems almost ever...y other day. The app suddenly stops connecting, and every time this happens, I have to clear all of the app data to make it work again. Once I clear the data, I am logged out, and
On March 27, I noticed a charge of $8 on my card from Proton VPN through Google Play. I had previously subscribed to Pro...ton VPN, but I canceled my subscription through Google Play before this charge was made. Despite canceling my subscription, I was billed again without my knowledge or authorization
I use the free version of Proton VPN on my Windows 11 computer. For the past four days, the application has been getting... stuck on the "Connecting" screen and never establishes a VPN connection. I have tried connecting multiple times at different times of the day, but the result is always the same.
On 04/12/2025, I accidentally purchased a product called Proton Unlimited (Proton VPN: Fast & Secure VPN) through the Go...ogle Play Store. The payment was charged to my Vodafone mobile bill as $9. As soon as I realized I made the purchase by mistake, I immediately canceled it through the Google Play
I had purchased the Proton VPN Plus package for $0. When my subscription period ended, I gave cancellation instructions ...to prevent automatic renewal and also activated the “do not charge without asking” option when subscribing again. Despite this, on August 20, 2025, $6 was charged to my card withou
I use the free version of Proton VPN on the Windows operating system. Ever since upgrading to the new version, my connec...tion has become extremely slow, and when I connect to the VPN, it becomes very difficult for me to use the internet. Even though I’ve tried different servers, I experience slow spe
Proton VPN is a privacy-focused virtual private network service operated by Proton AG, a Swiss technology company known for its encrypted digital privacy products. Founded in 2014 by scientists who met at CERN, Proton VPN was launched as part of Proton’s mission to provide secure and privacy-oriented internet services.
Customer Support: Proton VPN mainly provides assistance through its online Help Center and support ticket system.
Proton VPN operates in the cybersecurity and online privacy industry. The platform provides encrypted VPN services designed to protect user privacy, secure internet connections, and bypass censorship restrictions.
User sentiment toward Proton VPN is generally positive regarding privacy and security features, but complaints still commonly focus on pricing, technical issues, and customer support responsiveness.
If you’ve experienced issues with Proton VPN, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.
